Vocational counselling for young people and adults to offer support and guidance to clarify skills, needs, interests, abilities gained from previous experiences before building up a suitable career plan or deciding the next steps in their career.Organizing competent behavioural assessment and development programs for young people and adults in order to better prepare them for professional real life environment.Offering support to create a professional profile and gain more visibility on… Show more Vocational counselling for young people and adults to offer support and guidance to clarify skills, needs, interests, abilities gained from previous experiences before building up a suitable career plan or deciding the next steps in their career.Organizing competent behavioural assessment and development programs for young people and adults in order to better prepare them for professional real life environment.Offering support to create a professional profile and gain more visibility on professional social networks (CV revision, online profile, professional portfolio).Assisting students or adults to define and achieve the objective that will ensure satisfaction and professional fulfilment. Show less

Oversee the maintaining of dcs plus culture, mission, vision and values in all areas of the business Facilitate the continuous evolution of roles during the rapid growth stageSize the company according to company ramp up plan Open global and local recruitment avenues and define new paths to recruitmentCo-creating and defining the organizational culture, the core values, by which the organization operatesCoordinate training processes for dcs staff to ensure continuous… Show more Oversee the maintaining of dcs plus culture, mission, vision and values in all areas of the business Facilitate the continuous evolution of roles during the rapid growth stageSize the company according to company ramp up plan Open global and local recruitment avenues and define new paths to recruitmentCo-creating and defining the organizational culture, the core values, by which the organization operatesCoordinate training processes for dcs staff to ensure continuous learning and developmentSupport regional offices in transitioning to global strategy and visionMake strategic staffing decisions based on KPIs, facts and figuresAct as a business partner for all lines of business Show less

End-to-end HR processes from definition to implementation;Recruiting activities, Comp&Ben, Employee relations, 1-to-1 coaching sessions with employees, training & people development, HR Admin files & Office Administration.

Business development for the IT Vertical in both Recruitment & Interim ProjectsStrategic and operational management of the recruitment team Design & supervision of delivery of recruitment & workforce solutions (mass recruitment projects, body leasing, team leasing, fixed price projects) offered by worldwide leading IT Services provider

Leading the recruitment consultants` team in their daily activity following the end-to-end process;Creating and implementing road maps for new joiners; delivering induction training sessions from an organizational culture perspective to local processes;Constantly tracking and analyzing KPIs and performance and initiating corrective actions when needed;Analyzing and aligning current internal workflow in order to obtain the ISO 9001 Certification and training the team accordingly.

• Responsible for meeting team targets/KRAs/metrics;• In charge with the team’s motivation, performance appraisal of team members and career counseling for performance and capability building in conformance with goals;• Support transactions in case of absenteeism on the floor and first point of contact for all escalations;• Train and mentor new agents and impart refresher trainings for the team members;• Implement and run quality audits, conduct analysis of quality metrics of… Show more • Responsible for meeting team targets/KRAs/metrics;• In charge with the team’s motivation, performance appraisal of team members and career counseling for performance and capability building in conformance with goals;• Support transactions in case of absenteeism on the floor and first point of contact for all escalations;• Train and mentor new agents and impart refresher trainings for the team members;• Implement and run quality audits, conduct analysis of quality metrics of individual team members and the entire team as a whole;• Create and implement action plan for improvement;• Responsible for managing attendance, performance improvement plan and incentives for the team;• Respect company policies and procedures and maintain customer record for tracking and retrieval;• Analyzing and documenting the client HR processes for two months on client site in Ireland;• Responsible for writing detailed work instructions based on studying and validating existing client processes during the transition analysis and knowledge capture and transfer for 7 months;• Responsible for training the operations team on the processes and policies of the client; Show less

• Analyzing and documenting the client`s HR processes for two months on client site in Spain;• Analyzing the global work instructions, updating them with Spain Local specifics according to legal compliance and client’s policies.• Creating detailed process maps as per the new local work instructions, process flows, matrices and other necessaries documentation;• Creating and maintaining professional relationship with the client during transition period regarding processes validation… Show more • Analyzing and documenting the client`s HR processes for two months on client site in Spain;• Analyzing the global work instructions, updating them with Spain Local specifics according to legal compliance and client’s policies.• Creating detailed process maps as per the new local work instructions, process flows, matrices and other necessaries documentation;• Creating and maintaining professional relationship with the client during transition period regarding processes validation and documents signing off;• Organizing and sustaining cross trainings for the rest of the team regarding the new processes;• Responsible to administer, implement and monitor human resource activities in order to provide support within human resources area - general HR queries or activities referred to compensation and benefits, recruitment processes and workforce administration;• Continuously updating the process maps in order to align them to legal compliance and company new policies;• Performing training activities for new team members;• Maintaining a professional relationship with the client during the project;• Coordinating the work volumes for a team made of up to 8 persons;• Identifying eventual conflicts occurred within the team and solving them in a professional manner;• Creating and sustaining training sessions regarding phone communication; Show less

• Participating to meetings with the client regarding project dead line and specimen;• Preparing the necessary logistics and delivering all materials to all the teams from Bucharest and the rest of the country;• Organizing and sustaining trainings for the Bucharest team in order to properly collect the data from the field;• Creating and maintaining the operators team as per the company’s needs;• Validating the quality of the collected data and performing the monthly payments for… Show more • Participating to meetings with the client regarding project dead line and specimen;• Preparing the necessary logistics and delivering all materials to all the teams from Bucharest and the rest of the country;• Organizing and sustaining trainings for the Bucharest team in order to properly collect the data from the field;• Creating and maintaining the operators team as per the company’s needs;• Validating the quality of the collected data and performing the monthly payments for the teams;• Running intermediaries reports and presenting them to the client; Show less

• Organizing the annual curriculum and choosing the support manuals to be used for each level;• Creating the lesson plans and all necessaries materials before every class;• Constantly evaluating the students in order to recommend them further to the next level of studying;