Ahmed Durrani Email & Phone Number

Saudi Arabia

Jeddah, Saudi Arabia

• Implementation core team member for release ERP system (Oracle Fusion) for Finance and Supply Chain Modules and Retail system (Oracle Xstore)• Implementation of POS (Retail Pro) system function (Customer Management, Loyalty program and Gift cards, certificates)• Implementation of HR (MenaITech) system modules (Appraisal and Career Path, Manpower and Recruitment Planning).• Implement/reflect company policies to the system, manage and organize users workflow in self-service requests for more than 500 employee• Project Manager of Implementation (MS Office 365) mail services for more than 500 user• Project Manager of Implementation CRM system (documantal) support by call center, ticketing system and reports.• Project Manager for implementation People Counting Solutions (Footfall) for more than 30 location.• Full engagement in department organization, policies and annual business planning• Develop and maintain documentation for current/planed environment setup, standard operating procedures, and best practices to enhancing overall performance.• Develop flowcharts and diagrams to describe and layout operational process• Manage vendors, outsourced, SLA and contractors, secure software products and services• Evaluate and study new requirement/services and collaborate with upper management• Monitor IT projects tasks, phases, timeline and performance to gauge business functions and inefficiencies• Assistant preparation of annual budget for IT Department

Jeddah

• Implementation core team member for release ERP (Lawson Infor M3) for Finance, Supply Chain Modules and Retail system (Retail Pro)• Implementation of data synchronization between more than 50 locations with full ERP Integration.• Project Manager for implementation HR system (MenaITech) for Self service, Payroll, and employee Attendance with ERP integration.• Project Manager for Implementation hardware and software for Digital Signage (Floor, Wall screens and tablet kiosk) and controls by Central system (SCALA) in 40 location• Project Manager for implementation and release Alshiaka website.• Project Manager for Implementation of network infrastructure, devices and systems for Alshiaka Branches and stores. (More than 50 stores)• Responsible of IT dept. team tasks and running projects.

• Participated in establishing a logistic system serve three main branches to control bus movements with remote training and full support during the work period.• Application administrator on online application “Bab Al Umrah” that facilitates the registration, and tracking of Umrah pilgrims.• Implementation core team for release ERP system serve three main branches

• Responsible for network maintenance and performance.• Follow-up and troubleshooting for internet and connection.• Responsible for maintenance and solving computers devices and printers issues.