Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices.Support and align efforts to meet customer and business needs.Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results.Lead in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships.Provide leadership to team members and peers in Boston and India (Indore & Madurai) by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results.Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementationsAssist with and test implementation for all payer and vendor relationships to ensure data transfer collection, quality and reporting relationships are working appropriately down to the market level to ensure market team member and provider experience is appropriateCreate and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts.Meet with project team regularly to review project deliverables and deadlines.

Develop business and marketing plans in coordination with Managing Director to achieve revenue goals.Assist in company’s branding and media communication activities such as press releases, advertisements, marketing collateral, and web site.Analyze the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolution.Research the market for identifying new business opportunities.Explain prospective clients about the advantages of the products or services offered and follow up with them in order to close the business deals.Respond to the client queries regarding the products in a timely fashion.Develop business proposals for new and existing customers.Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.Prepare the annual marketing budget and track the expenses against the budget.Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.Maintain a knowledge repository of clients, referrals, RFPs, prospects and presentations.Develop strong customer relationships in order to generate high volume of prospective clients.Manage customer calls and appointments effectively for new opportunities.Participate in industry forums, client discussions, and conferences as a representative of the organization.Determine cross-selling opportunities among different offices.Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.Hire, train and guide the marketing and business development associates.

Roles & Responsibilities:Monitor and forecast marketing and sales trends.Assist in the development of marketing plans.Conduct research on specific market conditions.Analyze consumer preferences to determine the potential sales of a product and service.Measure the effectiveness of marketing programs and strategies.Devise and evaluate methods for data collection.Gather data on consumers, competitors and market conditions.Use statistical software to analyze and interpret data.Maintain strict confidentiality of sensitive information.Simplify complex data into a user-friendly format such as graphs, charts and other visual aids.Prepare and present reports to management & business development department.