Senior Business Analyst
CurrentDemonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices.Support and align efforts to meet customer and business needs.Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results.Lead in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships.Provide leadership to team members and peers in Boston and India (Indore & Madurai) by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results.Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementationsAssist with and test implementation for all payer and vendor relationships to ensure data transfer collection, quality and reporting relationships are working appropriately down to the market level to ensure market team member and provider experience is appropriateCreate and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts.Meet with project team regularly to review project deliverables and deadlines.
