As a Junior Associate in the Marketing Department at Existential Conceptive Clothing Pvt. Ltd., a dynamic startup, I contribute to various marketing initiatives aimed at building brand awareness and driving growth. My responsibilities include:Campaign Development: Assisting in the creation and execution of marketing campaigns to promote our clothing line.Market Research: Conducting research to identify trends and customer preferences, providing valuable insights for strategy development.Social Media Management: Supporting social media efforts to engage our target audience and enhance brand visibility.This role allows me to gain hands-on experience in a fast-paced startup environment while developing my marketing skills.

In my role as a Customer Care Executive at Amantell, I handled both inbound and outbound calls to assist customers with their queries and promote our calling card services across the USA. My key responsibilities included:Customer Support: Provided exceptional service by addressing customer inquiries and resolving issues effectively.Sales Performance: Actively sold calling cards, enhancing revenue while ensuring customer satisfaction.Feedback Reporting: Gathered and reported customer feedback to supervisors to help improve service quality and product offerings.This position sharpened my communication and sales skills while allowing me to contribute to the company's growth through customer engagement and feedback analysis.

As a Junior Marketing Associate at Al Baqar Agro Industries, I contributed significantly to the growth and development of the startup. My key responsibilities included:Market Development: Played a pivotal role in identifying and developing new markets through in-depth research and analysis of potential opportunities.Gap Analysis: Identified market gaps and provided actionable feedback that helped shape strategies, leading to growth in both market size and quality.Strategic Feedback: Regularly offered insights that enhanced the company’s marketing efforts, improving overall performance and contributing to the startup's success.This role allowed me to gain hands-on experience in market analysis, strategic planning, and business development.

As a Credit Card Executive at Axis Bank, I was responsible for handling customer inquiries and providing assistance for premium card categories. My key contributions included:Customer Support: Delivered exceptional service to customers in Punjabi, Hindi, and English, addressing their needs and concerns effectively.Sales Performance: Leveraged my multilingual skills to enhance customer interactions, resulting in successful sales alongside my regular assistance duties.This experience honed my communication and sales skills while allowing me to build strong relationships with a diverse clientele.

As a Process Analyst, I specialized in handling diverse client profiles, primarily from the US West Coast, for a leading service portal. My key responsibilities included analyzing, classifying, and accurately transferring client data to designated portals. I was entrusted with managing Portal 5, ensuring a seamless flow of information for a variety of clients. This role allowed me to develop strong attention to detail, efficient workflow management, and a deep understanding of client requirements across multiple industries. My expertise lies in delivering timely, accurate results for data-driven projects.

During my internship at Mother's Pride Srinagar, I managed the brand's social media presence on platforms like Facebook and Instagram. My responsibilities included:Content Creation & Scheduling: Crafted and scheduled posts, stories, and campaigns that showcased school events, achievements, and activities.Audience Engagement: Actively interacted with followers by responding to comments and messages, helping to build and maintain a positive online community.Analytics & Reporting: Tracked social media metrics to assess engagement and reach, using insights to improve content strategy and boost visibility.This experience sharpened my skills in social media management, content creation, and community engagement.