Andy Weihe Email & Phone Number

Minneapolis, Minnesota, United States

Managed the deployment of parcel operations within the airport. Met with stakeholders to understand their needs and expectations. Created the parcel delivery and pick up processes to meet tenant and business requirements. Managing the receiving and delivery of all inbound and outbound parcels for the MSP Airport. Performing security inspections to ensure.

Providing tier one support for the MSP facility. Troubleshooting problems for the facility and its devices and creating tickets using ServiceDesk Plus by ManageEngine. On-site support for devices including asset management for Zebra handheld devices, printers, thermal printers, workstations, software, and conference room setups. Creating and maintaining.

Greater Minneapolis-St. Paul Area

Managing a team of 19 that receive and deliver all sellable goods at the MSP airport. Performing thorough security inspections on all goods to ensure the safety of the traveling public. Fielding phone calls from tenants and vendors and working with them to meet our customers needs. Planning routes and making day to day adjustments based on volume, staffing.

Greater Minneapolis-St. Paul Area

Using various software tools to plan the flow for all volume moving from Minnesota's UPS Package Centers. Reviewing Package Centers' service and production to determine if changes are necessary. Ensuring planned flow is saving the company handles and bypassing over capacity operations. Working with various departments to ensure maximum visibility, service.

Greater Minneapolis-St. Paul Area

Determining the amount of outbound loads operations will be building depending on the amount of volume on any given night. Working with all other departments to highlight and target load eliminations based off of cost, flow, and operational viability. Reducing unplanned flow into other hubs to save handles/cost for my partners down the road. Working.

Greater Minneapolis-St. Paul Area

Running an outbound operation with 12 package handlers under my direct supervision. Reviewing and training of the safe work methods with all of my employees to ensure a safe work area. On-going training of my employees gave my operation the highest service numbers in the building.

Safely loaded packages into trailers. Sorted packages to their correct destinations within the facility.

Worked on customers PCs, both on and off-site, performing virus removal, hardware repair, computer upgrades, and software training. Worked the floor assisting customers with tech related purchases.

Associate'S Degree, Information Technology - Networking, 4.0 - Summa Cum Laude

Activities and Societies: Association for Computing Machinery

Education record