Andre' D. Williams Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

Duluth, Georgia, United States

- Work closely and collaboratively with product teams, dev ops and cross-functional stakeholders to understand requirements.- Create and assess design solutions for POS software based on user research insights and business goals.- Deliver a variety of design outputs, from high level concepts to detailed designs to clickable prototypes, to ensure product.

Duluth, Georgia, United States

- Collaborated with stakeholder to understand the business model and expected outcomes- Conducted user research to better understand the users in order to formulate questions for onboarding- Created a high fidelity prototype of an onboarding experience, from the perspective of 2 different users

Atlanta, GA

- Prepared daily court calendars from assigned court rooms which includes: running criminal background checks and Driving Records using Omnixx and Datamax- Assembled Discovery Packages and Accusations for Code Enforcement and DUI courts, as well as other traffic/criminal courts which includes: downloading incident reports/crash reports from Image Director.

Greater Atlanta Area

- Scheduled and managed jobsite meetings, management and organization of construction office; Accurately managed invoice payment processes and the financial management of the project cost (i.e. cost of materials and pay-roll) - Prepared weekly punch list w/ Project Manager to insure project progression - Interpreted Blueprints and other documents essential.

Atlanta, GA

• Served as the Lead for daily operations/activities associated with billing and financial functions
• Daily review of patient’s financial accounts; Created daily financial projections based on monthly goals set by Revenue Cycle Team and the hospital’s Financial Dept; Used Wells Fargo Payment System to collect patient.
• Referred accounts to appropriate departments for necessary actions to be taken (i.e., balance transfers, electronic rebilling accounts, financial class changes)
• Performed Insurance Verifications and authorizations using McKesson STAR Navigator; Also using Rev Runner to minimize denials and underpayments
• Processed Behavioral Health State Applications for patients; Determined the coverage percentages based on patient income, using a FET (financial estimation tool) and sliding scale

Conyers, GA

• Identified potential permanency resources for the child through ongoing contact with parents, family members, and other individuals the child and family identify as important to them.
• Met with the parents to assess risk and safety issues, identify behavior changes necessary to achieve child safety, referring parents to appropriate services to address the identified needs to move towards positive.
• Discusses with parents their progress towards making changes to behaviors that pose dangers to their children; Determines each child’s needs and ensuring that appropriate referrals for testing, evaluations, records, or.
• Documents case records by completing forms, narratives, and reports to form a written record for each client.
• Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources
• Software Used: Georgia SHINES, COMPASS, Equifax, Happy Faces*Georgia Foster Care Case Management Certification (November 2014)

Monroe, GA

• Interviews and investigates applicants and recipients to determine eligibility for use of social programs and agency resources
• Processes and attends fair hearings
• Processes actions required by various maintenance reports as well as DCSS sanctions
• Performs other professional responsibilities (clerical and administrative duties)*Georgia Food Stamps and Family Medicaid Eligibility Training (May 2014)

Atlanta, GA

• Administrative/clerical duties
• Provide parking instruction/guidance/assistance to guests as they arrive
• Provide guests with directions and other venue information
• Act upon all comments/complaints in a prompt and friendly manner

• Accurately preparing and collecting instruments and other vital items needed for outpatient surgery cases
• Recording data in using SPM (Sterile Processing Microsystem)
• Maintaining and organizing inventory of surgical items
• Taking phone calls and assembling cases for emergency and add on cases

Valdosta, GA

• Coordinated community events (conferences, festivals, fairs, etc.) to help build better relationships with other Social Service organizations throughout South Georgia
• Recruited volunteers to work at community events and helping in the day/emergency shelter
• Assisted case workers with general office functions, as well as any other help needed in the emergency shelter and pantry
• Case file data management; Clerical and secretarial duties
• Developed a 5 Stage Job Development Program; emphasizing on career assessment, diversity training/conflict resolution, technology skills training, applied skills and job readiness

• Assisted students, staff, and faculty with technology problems in offices and classrooms; assisted in person with problems in the computer lab and classrooms
• Learned fundamental operations of commonly used software, hardware, and other equipment
• Responsible for the computer labs/classrooms and ensure that they were ready for use; monitor, log and replace supplies as needed (printer paper, toner cartridges, staples, etc.)
• Responsible for the upkeep and installation of A/V equipment in classrooms/buildings
• Updated and kept track of campus technology work orders using a computer database system (SDP)
• Project headman for several computer lab updates/renovations in campus buildings

• Responsible for the general supervision of the University Center and the events taking place within, and represented the Event Services managers in their absence on evenings and weekends
• Responsible for the supervision and assistance other University Center student staff; building security; event management
• Prepared room set-ups, including staging and A/V, and maintained the cleanliness of the University Center; Pick and delivery of event equipment (driving delivery vans and trucks)
• Trained newly hired building managers
• Served as Help Desk Attendant for University Center; first point of contact for student, faculty, and staff seeking assistance; problem and complaint resolution

Decatur, GA

• Assisted case workers in creating profiles for all new incoming clients
• Advised clients on different job options in the Atlanta-Decatur area
• Helped clients create resumes for prospective employers
• Attended conferences dealing with how to better improve services for incoming refugees

User Experience Design Immersive

Through real-world and conceptual project work, using the Agile Methodology, I learned research tactics such as: - Comparative &.

Bachelor Of Arts (B.A.), Sociology And Anthropology

Activities and Societies: Student Employment Advisory Committee Education and Leadership Chairperson Beta Xi Chapter of Iota Iota Iota.

Education record