•Created inspiring, strategic, and innovative ideas and presented solutions to meet business objectives and remain on task.•Used special tools and solutions to clean objects with care and avoid damage.•Prioritized restoration task to allocate resources and achieve goals with quality work.•Helped establish plan of care to prevent further damage or degradation of restored items.Assessed items closely to determine restoration needs and plan work.•Removed unwanted buildup and added coverings to return material to original states.•Documented the objects thoroughly with written descriptions and detailed photographs.•Helped with legal documentation and paper work with homeowners.

•Supported real estate agent by handling day-to-day needs and special project with good multitasking and research skills.•Audited files to identify missing or miss filed items and restored files to proper location and states.Maintain an efficient office environment by skillfully routing incoming and outgoing mail.•Created and delivered gift baskets to keep customer service high.•Helped with client relations by mass cold calling.

•Maintained high standards of customer service during high-volume, fast-paced operations.•Communicated clearly and positively with coworkers and management.•Mastered point-of-service (POS) computer system for automated order taking.•Handled currency and credit transactions quickly and accurately.•Built loyal clientele through friendly interactions and consistent appreciation.•Cross-trained and coordinated scheduling with team members to ensure seamless service.