Alex Eadie Email & Phone Number

Nottingham, Gb

• Backlog and Sprint planning, management and prioritisation in Azure DevOps using Agile Scrum methodology• Chairing customer meetings, user and special interest groups• Creating User stories from requirements• Developing Third Party integrations• Opportunity overviews incorporation Lean Product Canvases• Product and business process consultancy with customers• Product management and ideation; conducting research, selection and development to inform development of products• Product ownership of Asset Management, Repairs, IoT and Mobile modules of Civica Cx Housing• QA support and release testing• Release planning• Report writing using SSRS and Power BI• Requirements gathering and documentation including customer and technical specifications• Supporting Development, Technical, Triage and Task Force teams in addition to live and in-project customers• Supporting Product launches• Systems and data analysis• Technical Analysis and UI/UX design• Transformation of customer processes using business process diagrams, storyboarding and refinement to develop new workflows

Nottingham, England, United Kingdom

● Data migration for new client installations into SQL databases● Data quality analysis, extraction, transformation, loading and reporting of SQL data● Migration, validation and testing of new client data into SQL databases● New client installations● Project stakeholder engagement across the business● Report and KPI development using SQL Server Reporting Services● Specification and implementation of data and bespoke software solutions for client needs in an Agile environment● SQL Database management ● Supporting the operational team with errors, exceptions and system problems● Supporting the development of new functionality in the administration workflow and website platforms● System administration of core pensions administration and workflow systems● Systems analysis

Nottingham

● Hold stakeholder engagement workshops to gather requirements and provide the voice of the user● Translate operational requirements into business processes using lean principles and proof of concept using ICT systems● Development of reporting systems and dashboards on Microsoft SSRS, Microsoft Access and Microsoft Excel● Providing management information, business planning and board reports● Data conversion, ETL and analysis● Systems and software implementation and development of Capita OPEN systems and bespoke solutions● Creation of custom programs using Microsoft Office and VBA● Management of compliance and audit● Project management and leading project teams● Core system administration● Asset management scenario planning, forecasting and budgeting● Mobile working technologies design, implementation and support● User guides, process maps other documentation.● Management of compliance and audit● 1st and 2nd line support for users and project teams on core systems for both operations and projects● Staff recruitment, induction, training and management

● Hold stakeholder engagement workshops to gather requirements and provide the voice of the user● Translate operational requirements into business processes using lean principles and proof of concept using ICT systems● Development of reporting systems and dashboards on Microsoft SSRS, Microsoft Access and Microsoft Excel● Providing management information, business planning and board reports● Data conversion, ETL and analysis● Systems and software implementation and development of Capita OPEN systems and bespoke solutions● Creation of custom programs using Microsoft Office and VBA● Management of compliance and audit● Project management and leading project teams● Core system administration● Asset management scenario planning, forecasting and budgeting● Mobile working technologies design, implementation and support● User guides, process maps other documentation.● Board reports and presenting data● Management of compliance and audit● 1st and 2nd line support for users and project teams on core systems for both operations and projects● Staff recruitment, induction, training and management

• Implementing a new HR/Payroll ICT system• Administration and customer service

Higher National Diploma, Diploma Of Higher Education In Computing And It (Level 5)

Advanced Apprenticeship, Business And Administration

Advanced apprenticeship in Business and Administration

Gcses

10 GCSEs, 1 AS Level A-C including English, Maths and ICT