Anna Eaves Email & Phone Number

Mccormick, South Carolina, United States

Greenwood, South Carolina, United States

 Responsible for the overall success of the hotel, meeting or exceeding planned objectives from revenue and profit, and ensuring guest satisfaction and product quality standards are met. Manage all areas of the hotel in accordance with Franchise Standards to achieve a friendly atmosphere of superior guest service and product quality Provide exemplary performance for staff to follow Understands and implements the mission statement, values, and culture at all times Accounts Receivable/Accounts Payable Interviewing/hiring/terminating

Greenwood, South Carolina, United States

-Manage all aspects of two properties-Maintain a positive, productive relationship with tenants-Negotiate contracts with vendors-Collect receivable accounts and handle operating expenses-Recruit/hire personnel-Oversee personnel and assess performance-Recertify each tenant annually-Issue lease violations when necessary-Terminate leases and initiate eviction process when collections did not work and tenant refused to pay

Greenwood, Sc

• Assist in interviewing job candidates and making staff decisions• Responsible for leading and managing a successful logistics team executing the company’s door-to-floor process• Assign employees to specific duties to best meet the needs of the store• Hire, train and evaluate personnel in sales and marketing• Receive all inventory• Execute markdowns twice a week• Report sales goals, trends, current sales and other data twice daily to District Manager

Greenwood, Sc

• Train all new staff• Redirect staff when necessary• Maintain high standards of customer service, going above and beyond with each and every customer • Meet daily, weekly and monthly sales goals• Open and close registers, prepare daily deposit• Receive shipment Monday – Friday• Assist with scheduling, staying below our provided hours for the week• Help reduce shrink by connecting with customers, coaching staff on what to look for and having a strong presence on the sales floor• Responsible for team-building, which I achieve in multiple ways. I’ve started a “Loyalty Competition” which is a friendly competition among the staff, which has greatly improved their Loyalty numbers. I’ve also created a “High Five” wall, where we acknowledge their accomplishments • Plan events for our customers, such as our current project, the Halloween Event. This also builds our team, as they are involved in the planning, preparation and execution and feel like their voices are being heard

• Monitor in-game chat, looking for any rule violations; take appropriate action when needed• Identify language tactics that attempt to bypass chat filters and make suggestions for improvement• Read large amounts of information quickly to make informed decisions• Stay current on any changes made to the Discipline Guideline Chart so all users will have consistent actions placed upon their accounts for any violations

Responsibilities Monitor various administrative filters designed to flag and capture potentially inappropriate content. Reporting such behavior, and then taking appropriate action as needed. Complete a daily monitor report, including what areas I worked throughout the day, how many official warnings/suspensions/silencings/freezings I issued, any ways to improve filter functionality, and any major complications that arose during my shift (pedophiles, suicides, etc).

Odessa, Tx

Supervised all employees, ensuring adherence to company and store policies, procedures and standardsScheduled team members’ work hoursPerformed onboarding procedures for new hiresProvided top-notch customer serviceHandled all bank depositsOpened and closed all registersHandled all managerial duties while manager was out for extended time period

Supervised all front counter employeesTrained all staff on registersOpened and closed all registersHandled all bank depositsReceived daily reports from all department managers, which included any theft evidence they had noticed so we could minimize shrink in the future

Remotely managed a team of more than 60 employeesWorked closely with the producers of Country Living, Cosmopolitan, Good Housekeeping, House Beautiful, Marie Claire, Redbook and Town & Country magazinesCreated and issued weekly newsletters for each magazineModerated all message boards and chats, tracking each month's metric activities and making changes bases on community voiceDocumented and recorded message board discussions for possible improvements to communitySubmitted a comprehensive report each month that detailed the previous month's activities. This report included, among other things: new and defunct message boards, hot community topics and how each magazine could utilize those discussions on their websites to their fullest potential and community metricsWas instrumental in the migration from one message board infrastructure to anotherExperienced in content management system

Moderation Certificate, Moderation

Diploma

Activities and Societies: FFA, FHA, School newspaperWon the district-wide math competition as well as the spelling bee. Participated.