April Baskin Email & Phone Number

Facilitate the efficient operation of the community and property operations, ensuring proper maintenance of the units and delivery of high quality customer service to its residents. I am a leader, detail oriented, & ‘hands-on’ when it comes to showing my staff we are all in this together for the betterment of the community and residents.Provides leadership at the property and maintains an effective position of authority. Assures that the environment of the property reflects the philosophy of the company. Models Mission and Foundations.Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire. Meets company standards on conduct, attendance, etc.Reviews and evaluates all aspects of the property's operations and makes changes. Implements a system to achieve and maintain budgeted occupancy.Enables and maintains financial solvency by monitoring all property and maintenance expenses.Implements a system to achieve 0% rent delinquency. Supervises and monitors adherence of all maintenance contracts. Implements system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints.Creates and supervises the schedules of all personnel to ensure maximum efficiency.Re-certifies resident income in strict adherence to agency regulations, where applicable.Conducts periodic and regular inspection of grounds and building(s).Assesses and completes employee's performance appraisal at least once per year. Recognizes team members when performance has met or exceeded company expectations; manages poor performing team members with clear expectations. Challenges all team members to achieve higher levels of performance by establishing and communicating clear goals.Within budget, continuously oversees inventory of supplies and equipment in order to control expenditures, maintains and reconciles purchase orders and expenditures.Makes day-to-day decisions on all matters related to operations.