Charlie Wood Email & Phone Number

Folsom, Ca, Us

Santa Clara, California, Us

Santa Clara, California, Us

Operations Analyst for the Global Commissions Group. ICM Implementation, Finance Audits, Queue Management and Ad Hoc Data Reporting & Analytics.

Oakland, California, Us

2018 to Present: PG&E, Sacramento, CA – Business Analyst, Order Backlog ProjectUsing in depth knowledge of data analysis/management across multiple systems to aid the Order Backlog Special Project Team to meet aggressive deadlines while not sacrificing accuracy and reducing/eliminating redundancies. ★ Solid understanding of PG&E Order process from end to end.★ Experienced in multiple PG&E Applications such as SAP, Salesforce & Powerplan.★ Perfect attendance for over the last 2yrs. ★ The only Team Member trusted with keys to the facility when supervisors are offsite.★ Cross-trained in Order Management Triage, Order cancellation (ZIOCF – Inactive Order Team) and authorized by Capital Accounting to enter settlements to aid in the Order Backlog Project.★ Advanced knowledge of MS Excel (Macros, VLOOKUP, Pivot Tables as well as other complex formulas).★ SQL Server Query writing including Ad Hoc and Stored Procedures.

Santa Clara, California, Us

★ Manage tight timelines on multiple global projects for Intel Commissioned Employees. ★ Process development/improvement in centralizing global practices to US led CCAT Team.★ Primary liaison for third party Vendor Management.★ Advanced MS Excel skills including, VLookup, Pivot Tables, IF Statements as well as other complex formulas.★ Prepare Scheduled Data Summaries/Data Mgmt.★ Salesforce CRM Experience.★ Ad-Hoc Reports/Creation/Design (SQL, MS Excel)★ Cost Effective Business Operations★ Multiple daily/weekly/monthly audits and complex analysis of CE Pay and Pay Elements.★Highly Collaborative Global Communication with other GEO’s of audit data and finished analysis.

Richfield, Minnesota, Us

★ Served a key role streamlining operations and strengthening relationships with parts distributors through data analysis and business intelligence.★ Effectively managed a team of six professionals supporting multiple Best Buy Service Centers nationwide.★ Established business rules to govern vendor performance, ensuring cost effectiveness.★ Led analysis to identify operational deficiencies, including parts losses; served as a trusted resource for all data mining and detailed reporting.★ Facilitated the design, testing, and deployment of an automated system that processed over $150MM in annual procurement spend for parts.★ Developed detailed reports providing insight into order flow, return/fill rates, and systematic issues that required immediate attention.★ Leveraged expertise in SQL Query statements to track backend business reporting, and in Microsoft Excel to identify and eliminate redundancies across departments.★ Successfully surpassed 2015 revenue targets by over $3MM, recognized with merit increases and incentive bonuses for three consecutive years.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT BEST BUYBest Buy is a leading provider of technology products, services and solutions. The company offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad agents or use BestBuy.com or the Best Buy app.

Richfield, Minnesota, Us

★ Retained following the acquisition of MTI by Best Buy, with a mandate to identify, document, and integrate former MTI processes and procedures.★ Led data analysis and the identification of key processes and procedures critical to sustaining account satisfaction standards.★ Met with corporate leadership annually to hold strategic business reviews and build executive relationships. ★ Gained invaluable knowledge of Best Buy systems, IT operations, and document preparation. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT BEST BUYBest Buy is a leading provider of technology products, services and solutions. The company offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad agents or use BestBuy.com or the Best Buy app.

Us

★ Promoted to the Purchasing Department during the acquisition of the company by MTI, tasked with gaining an understanding of procurement to serve the Best Buy account, a key client.★ Established strong relationships with personnel in Operations, Information Technology, and Document Preparation.★ Maintained oversight of $15MM in annual spend, ensuring accuracy in all parts ordering processes with OEM suppliers.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT ANDREWS ELECTRONICSAndrews Electronics, headquartered in Santa Clarita, CA, is the nation’s largest distributor of consumer electronics repair parts and accessories, with customers consisting of major retailers and independent service and repair organizations.

Us

★ Ensured the overall quality of the client experience for key accounts that included Conn’s, Sears, American TV, Circuit City, and Best Buy, safeguarding $3MM in total revenue streams.★ Boosted the visibility of the company and its services through attendance at trade shows and national conventions.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT ANDREWS ELECTRONICSAndrews Electronics, headquartered in Santa Clarita, CA, is the nation’s largest distributor of consumer electronics repair parts and accessories, with customers consisting of major retailers and independent service and repair organizations.

Us

★ Effectively managed up to 50 client accounts while engaging in business development and prospecting.★ Served as the architect of a Microsoft Access database of over 2,500 leads and existing clients.★ Performed extensive cold calling to secure contact and appointments with key stakeholders and decisionmakers at prospective clients.★ Produced over $2MM in annual sales at an average of 20 margin points; successfully expanded the business by over 10% YOY through agreements with electronics repair shops.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT ANDREWS ELECTRONICSAndrews Electronics, headquartered in Santa Clarita, CA, is the nation’s largest distributor of consumer electronics repair parts and accessories, with customers consisting of major retailers and independent service and repair organizations.