Aedan James Email & Phone Number

Canby Oregon

Canby, Oregon

I help my clients rediscover their vision of what is possible. I help them crystalize their goals, create a roadmap for change, and get back in the driver's seat. I work with clients to help clarify choices, close gaps between current and desired skills, confidence or knowledge, identify core strengths, take advantage of new and exciting opportunities, and.

Real Estate Brokerage Services including complex transactions, residential, multifamily, farm land. My goal is to help you achieve yours.

As North American Operations Manager, I re-engineered and streamlined multi-channel sales and fulfillment processes for greater efficiency. I introduced fraud prevention methodologies and processes to significantly reduce fraud related losses. I created the North American VIP service to attract a more affluent clientele. I developed departmental metrics.

As Director of Services and Customer Support for Cornerstone Revolutions, a Portland-based financial software company, I was responsible for writing, negotiating and approving sales contracts for all new clients and managing the client on-boarding process. I worked closely with development to schedule, test, and coordinate new product releases. I managed.

As a founding member of The GoodJames Group (formerly GoodJames Consulting) I was responsible for the project management and due diligence of a portfolio of several LIHTC multifamily properties from predevelopment through closing. I was also instrumental in enabling a startup to achieve immediate full time operations in less than 30 days. I created the.

As the Director of Operations I re-engineered business processes to streamline new product installations of guest use systems, creating faster turn-arounds, greater accuracy, improved accounting and cost controls, and higher customer satisfaction I also revamped Technical Support for more efficient operations by implementing and overseeing training.

As the production manager, and with no previous lending experience, I took control of high-profile, high-volume San Francisco Bay tri-county equity originations team and improved operations and morale by 61% in first 3 months. I led a cross-functional project team in the successful effort to reduce turn-around times.

As the QA manager of a 400+ person call center I established all quality assurance needs: improved results for general agent, specialty queues, and internal audit requirements. I developed QA team policy to streamline processes and maximize efficiency. I improved quality on key attributes by 30% over 4 month period.

As business manager for the world-wide sales operations department I created a balance scorecard to ensure that not only the US and International sides of the business were in alignment but also to ensure that the departments goals and objectives were in alignment with the overall corporate strategy map of MSN as a whole.

In my position with MSN I was responsible for the International Advertising Operations Department of 45 personnel with a budget of $1.8M. I worked closely with AE's from around the world. As a member of a cross functional advisory board I represented advertising operations to ensure that all new products and strategies proposed by the product groups could.

As a Technical Team Manager I managed a team of 23 technical staff for Microsoft Operating Systems including front-line, second-tier, and third-tier support, for all customer segments from home users to Fortune 1000 clients. I managed service delivery activity with third-party, outsource vendors. I managed multiple product-service ramp-ups for several.

Bachelor Of Science - Bs

Life Coaching

Bs, Business Management