Amy Dorman Email & Phone Number

Kansas City, Mo, Us

Valhalla, Ny, Us

In addition to previous Account Manager and Representative duties:• Oversee day-to-day client service• Lead projects, escalated issues and developing compliance• Coordinate with team to ensure all offerings are evaluated• Recommend carriers, plans and service providers to clients• Advocate on behalf of the client with carriers, TPA's, payroll providers, etc...

Atlanta, Ga, Us

In addition to previous Account Representative duties: • Lead day-to-day client service• Relationship building through proactive communications and problem solving• C-Suite, HR and employee support• Lead open enrollment and benefit meetings• HRIS Database group and plan setup, testing, administration and report management• EDI implementation and troubleshooting• Initiate TPA integrations; HSA, FSA, HRA, etc...• Manage compliance; 5500, PCOR and other IRS form filings, COBRA, ACA reporting, etc... as applicable• CRM Database setup, administration and report management• Agent support with benchmarking and prospects• Sales; additional lines, services and cross-sale referrals

• HR, employee and analyst support; benefit plan enrollment, account management and service• Claims management• Create marketing and benefit enrollment materials• Market and negotiate plan offers and renewals• Coordinate and assist open enrollment and benefit meetings• HRIS Database group and plan builds, testing, administration and report management• CRM Database setup, administration and report management• Agent licensing and commission administration

Jefferson City, Missouri, Us

• Preform payroll• Process and reconcile invoices• Report management• Create and balance pre-defined budgets• Vacancy and advertising management• Applitrack administration• Coordinate training materials and sessions• Coordinate and deliver benefit materials• Manage confidential employee data and files• Update and maintain area websites• Troubleshoot software programs and provide help desk supportAdditional work history available upon request

Bachelor'S Degree, General Studies With Minors; Computer Information Systems, Psychology

Associates Degree, General Studies