Servant leader to a great team of Project and Program Managers across Presidio Central region (SD, MN, WI, IL, MI, IN, OH)

Project manager for one of the largest solutions providers in the U.S.

** Netech was acquired by Presidio in 2016 **Project manager for Cisco Gold Certified innovative technology solutions provider that provisions hardware, software, services and support for customers throughout the Midwest.

Responsible for the overall planning, management and completion of IT projects. Worked with IT department and customers to develop project scope of work documents and project plans. Used project management skills to manage project roles, identify resource requirements, meet training needs, define project deliverables, provide customer satisfaction and reporting structures and insure quality of projects. Documented and communicated project status. Ensured effective communications and relationships between customers and project team members were maintained.

Responsible for managing all phases of project deployment. Established and executed project work plans and identified necessary resources. Management of day to day operational aspects of project and scope. Reviewed deliverables prepared by project team. Minimized exposure and risk for project work. Improved and developed strong customer relations through follow-up and conflict resolution. Managed multiple infrastructure projects among a variety of clients in parallel.

Responsible for maintaining account status and relationships with ongoing managed service clients.

Inside sales representative responsible for large enterprise clients.

Inside sales representative for Major Accounts team responsible for large enterprise clients.

Performed routine phase inspections as well as flight line work on the electrical and oxygen systems of the KC-135 Stratotanker Aircraft based out of the 301st Air Refueling Wing and re-designated 43rd Air Refueling Wing at Malmstrom AFB. Deployed to Riyadh, Saudi Arabia in support of Operation Desert Storm/Gulf War.