• Debugged and enhanced product functionality in Python, ensuring high-quality user experience and reliability.• Contributed to the integration of AI-powered large language models into core products.• Spearheaded optimization of Docker Containers and Azure-based infrastructure, enhancing deployment efficiency and security.• Conducted vulnerability assessments and resolved CVE issues, ensuring a robust and secure development and release environment.• Developed automations for build and deployment with Linux, Bash scripting, and CI/CD pipelines.• Led efforts in technical documentation, providing clear guidance for operations and processes in a dynamic start-up environment.

• Leveraged web scraping techniques using C# to create and maintain integrations for over 20,000 billers, streamlining e-bill retrieval by 10-20%. Gained hands-on experience with HTML, CSS, JavaScript (including various libraries and frameworks), Playwright, Regular Expressions (RegEx), and other relevant technologies.• Improved system reliability to over 90% operational health, leveraging Grafana boards to effectively monitor user experience.• Managed projects proficiently with Git and facilitated cross-team communication through JIRA, ensuring transparent progress tracking.• Participated in an internal mentorship program, developing skills in AWS, Terraform, and related technologies.

• Led and trained a diverse team to boost productivity and employee satisfaction.• Managed shift-related paperwork and resolved technical issues for smooth operations.• Maintained high standards of customer service and accurate financial transactions, enhancing the restaurant's reputation.

• Processed orders and financial transactions accurately and efficiently.• Maintained accountability for cash and credit during shift start and end to ensure financial integrity.• Provided excellent customer service, resolving issues promptly to improve customer satisfaction.

• Established a small IT support service business in the Philippines during my teenage years, offering full services to residential and small commercial clients for system setup and upkeep.• Focused on data recovery expertise, developing successful approaches to safeguard and recover critical client data.• Addressed diverse software challenges, optimizing system performance and delivering tailored resolutions for customer contentment.