• Manage all day-to-day service and technical support for the Loadrite equipment.• Manage all job scheduling for Loadrite equipment installations – technician scheduling.• Troubleshoot and answer service calls for Loadrite hardware and software.• Responsible for all data communication site surveys.• Responsible for all data communication installs alongside Loadrite technicians for Loadrite InsightHQ/connected quarry projects.• Project manage all Loadrite InsightHQ projects.• Remote support for all incoming Loadrite InsightHQ and/or Loadrite Material Management Software related questions. • Remote support customer training for Loadrite InsightHQ software & products.• Manage all follow-up cycles for all Loadrite InsightHQ customers. Currently over 100 customers and 350+ pieces of equipment connected.• Assist in internal record keeping for all Loadrite jobs, quotations, and service & support requests.• Assist in the order placement of scales and all parts & equipment when needed.• Develop internal training material and resources for the technician team.• Develop sales material and presentations alongside sales staff.• Additional equipment and software sales support as needed.• Install Loadrite scale systems on heavy equipment (loaders, excavators, conveyor belts, and haul trucks).

• Responsible for all operations and logistics of Team World Vision 6K events.• Supported 391% participant growth of 5,700 participants in 2016 to 28,000 in 2017.• Supported 182% cash fundraising growth of $425,000 in 2016 to $1,200,000 in 2017.• Worked directly with all production partners including running stores, vendors and service providers. • Managed vendor contracts, statements of works service agreements, and billing/invoicing.• Managed all shipping and receiving. Working with UPS, FedEx, & the United States Postal Service (USPS).• Managed participant registration data.• Recruited new teams – church partners, universities, companies, and social groups to participate in assigned Team World Vision events.• Coordinated and planned recruiting events – team launches at churches, pastor lunch and learns, and general information sessions.

• Develop and coordinate the running program at assigned club.• Monitor growth and stability by handing in registration forms, payments, and sign-up sheets.• Maintain communication with runners by preparing pre-run announcements, making weekly email updates, phone calls and providing race entry forms, handouts, running tips.• Promote Life Time Fitness Running Club Programs while encouraging participation in Running Classes, Running Camps, and endurance events.• Create running route maps.

• Manage workload for pension claims for veterans, spouses, and/or dependents of veterans;processing up to 30 claims per day.• Provide customer centric service by remaining professional, polite, and understanding while answering VA benefit questions, handling problems and complaints, and explaining regulations, policies, and VA procedures to Veterans, claimants, and the public.• Fluently handle data and a variety of computer applications to manage workload, control pending claims, and complete benefit awards.• Gather requisite evidence from legal, medical, military, community, or other sources. Then apply the evidence to the controlling laws (State & Federal) and regulations to determine the claimant’s best benefit.• Use electronic data processing (EDP) systems for inputting data for claims processing, monitoring, adjudication, authorization and correspondence preparation to inform the claimant and any representative of the decision and the basis for the action taken.• Receive favorable feedback on ability to provide instructions, assist team members, and work collaboratively.• Possess a comprehensive understanding of State and Federal laws as they pertain to VA pension benefits.

• Maintained stock levels of over 400 different office supplies, ensuring all necessary supply was in stock. • Purchased supplies utilizing the Central Administration Accounting Transaction System (CAATS) and GSA Advantage.• Ensured all departments within the St. Paul Veterans Affairs Regional Office (VARO) received requestedsupplies in a timely manner.• Created Microsoft Excel spreadsheets to track all St. Paul VARO supply usage.• Executed the external mail run to four federal buildings in the Veterans Affairs network; delivering and receiving all mail.• Assisted with all St. Paul VARO mail intake as needed.

• Quality assurance and quality control manager for production. This involved working directly with designers and customers to ensure color and print quality met or exceeded expectations.• Managed and produced customer print orders.• Ordered all supplies necessary to complete print orders (paper, toner, fusers, etc).• Developed and coordinated marketing efforts to increase awareness of printing solutions offered to current and perspective customers.• Worked with customers on a daily basis to provide solutions for their print or communication needs.

• Produced client work and communication strategies using new technologies; i.e. social media, mobile, and interactive.• Worked with vendors in order to build relationships and acquire various supplies (tents, canvas screens, etc.) for event sponsorships and media placements.• Co-copywriter of an advertising campaign for the SyFy Channel utilizing Twitter as the primary mode of communication.• Conducted research for the Director of Account Planning and compiled necessary resources for client Power Point presentations.• Created budgets and timelines for interactive production. • Analyzed Google Analytics and other social web metrics for trends and strategic planning insight. • Searched video for commercial production.

• Night Crew Supervisor for our department. Working cross functionally with other departments within the helicopter squadron to ensure mission readiness. • Directly supervised up to 6 personnel ensuring completion of assigned tasks. Implemented large and small-scale projects that involved several steps carried out over an extended period of time. • Maintained aircraft log books, naval aircraft maintenance publications/files, prepared reports, logged records, directives, and correspondences. • Maintained precise helicopter flight hours, component depreciation, and equipment wear time; ensuring proper maintenance and repair.• Worked directly with supply clerks to guarantee all necessary aircraft parts were ordered in a timely manner.• Coordinated all logistical aspects of office equipment being sent to Iraq for two separate combat tours.Special Accomplishments:• Certificate of Commendation for outstanding performance of duty.