Responsibilities-Ensure Strategic alignment of Training department with business goals.-Coordinate and announce training plan with concern managers.-Coordinate training topics with Daimler truck training center HQ.-Attend educational events, seminars and Train the Trainer workshops for technical updates.-Conduct Mercedes Benz and Fuso Technical trainings.-Registration of participants in online learning systems.-Conduct on job training for various job profiles.Achievements-Developed and Conducted 3 Saudi Talent programs.-Delivered Qualification programs:*Maintenance Technician Level. (Qualifying 92% of Technicians)*System Technician Level. ( Qualifying 57% of Technicians)*Diagnostic Technician Level. (Qualifying 7.5% of Technicians)-Conducted and delivered Key account customer full advanced training program.-Conducted and delivered the first Service advisor school program.-Designed and conducted Fuso Technical trainings For MT and SP levels.-Planned, designed and conducted the first TeChamp competition for Service employees.

-Enhancing Company Reputation through good conduct and collaboration.- Providing Potential Customers with detailed information about products including clear Comparison with competitors. - Understanding Customer's requirements and matching it with Available products.

Responsibilities-Conduct audit of maintenance and workshop operations for quality review.-Ensure Workplace Safety and Health (WSH) policies, procedures and regulations are followed.-Manage team's performance in achieving Key Performance Indicators (KPIs).-Oversee housekeeping and availability of workshop tools, equipment and expendables.-Oversee maintenance activities across multiple maintenance teams.Achievements-Optimized maintenance flow in workshop by 24%.-Led workshop staff on target achievement 100% for 6 months in a row.-Improved workshop equipment and special tools process.-Conducted Several technical trainings.

*Responsibilities-Identifies operational problems by observing and studying the functioning and performance of systems.-Provides operational management information by collecting, analyzing, and summarizing operating and engineering trends.-Identifies priorities by assessing operational objectives like cost savings, energy conservation, and environmental quality.*Key Achievements-improved Facilities & Equipment.-Increased Productivity by 36% within 3 months.-planned & supervised new branch launching process.