Business-Technology Optimization Professional who can be part of a dependable MoC team. With the experience I lived within Banking and Telecommunications enterprises, It's now my playground to support high-impact active changes, with Processes, People and IT Products.Product Manager with an excellent technical background with modern development platforms, helping Software houses developing Enterprise-class End-to-End solutions.ITSM Consultant with a very good experience in analysis and implementation of IT Solutions. Capable of understanding and analyzing major technological and business perspectives related to IT and Business Service Management.System Analyst with a good history in Analysis & Design of Software Enterprise Solutions.Specialties: Business Technology Optimization, Management of Change, IT Processes, Continual Service Improvement, Product Management, Service Desk Management, Enterprise Software Management