•Supporting professionals & students (over 1000 students) around the world to develop their careers and business with advanced English communication skills and certifications• Successfully managing and directing the instructional program in the past 5 years• Recruiting and interviewing 10 applicants annually • Handling employee questions regarding educational strategies, benefits and payroll and resolving any business issues •Overseeing Advanced and High Level Intermediate Business English courses directed towards VIP prestigious business professionals from Major Korean and Foreign companies.• Planning and resourcing for different teaching contexts include OPIC, IELTS, TOEIC, SPA and Business English • Teaching a class with awareness to learning styles, cultural factors, needs and interests of the learner• Language Awareness and Analysis• Teaching Grammar, Vocabulary, Functional Language to develop Reading, Listening, Speaking and Writing Skills• Emphasizing Meaning, Pronunciation and Form in regards to learning grammar, vocabulary and functional language• Providing accurate and appropriate models of oral and written language• Identifying errors and sensitively correcting learners' oral and written language• Helping learners understand reading and listening texts, develop oral fluency and produce written text• Promoting and maintaining a positive learning environment

•Created an appealing shopping experience by offering fair market pricing, excellent customer service and deluxe packaging•Successfully created an internet startup business•Supplied to local boutique stores •Drove sales by creating appealing photography and enticing merchandise descriptions•Effectively maintained customer interest by keeping constant through interactive •Performed market research to keep jewellery with market demand and brand direction •Managed workflow from design through initial samples to production-ready goods

•Managing and teaching the Business English division of the YBM Bundang Office•Generating new extensive Business Advanced Material for YBM curriculum development•Regularly achieved 100% of student rating feedback

•Creating engaging content about language learning and cultural differences•Helping corporate business students develop their language performance with advanced English skills

•Closely supervised students' growth and helped them improve written and oral tests scores•Planned and delivered English language lessons that incorporated the use of various English teaching methods

•Responsible for check in and check out processes and responded to guest inquiries, and issues in a timely, personable, and efficient manner to resolve guest concerns•Managing the reservation system and perform bookings, cancellations and reservation amendment•Processing payments for group bookings at the various restaurants and recreational facilities at the premises•Successfully act as a sales liaison between a hotel guest and local travel companies and tour operators•Acting as concierge ad receptionist simultaneously

•Manage in-person and telephone guest inquiries, customer service requests, and reservation bookings•Develop rapport with clients and generate repeat business through friendly attitude and extensive cuisine knowledge•Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes•Provided full table side service in a busy, upscale in restaurant and Lobby bar maintaining a 99% customer satisfaction rate•Spot VIP clients immediately and provide special treatment including preferred tables•Performed serving, cleaning, or stocking duties in establishments, such as restaurant, rooftop bars and Lobby lounge

•Prepared and served high quality hot and cold beverages such as coffee, espresso drinks, teas, •Managed morning rush of over 200 customers daily with efficient, level-headed customer service•Ascertain that the food and beverage outlets operated profitably and efficiently and maintained the consistency of high victuals and accommodation standards in the food and beverage department•Train new employees in all areas of food and beverages •Performed serving, cleaning, or stocking duties in establishments, such as restaurant, breakfast, rooftop bars and cafes•Worked in part of a team that includes managers, hosts, and bartenders that collectively provided quality experiences at all times•Served up to 300 guests per shift in 40 tables of the restaurant

•Welcoming, acknowledging and greeting quests who comes to the bar•Creating beverage lists, cocktails, drink promotions•Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated•Preparing cocktails and other drinks•Taking money from customers and processing all card payments•Examining the client’s request in order to cater to them in an effective manner•Maintaining the cleanliness of the bar area, as well as bar glasses and all utensils

•Servicing clients with extraordinary artistry skills and keen product knowledge•Helping women discover their own beauty while teaching them how best to enhance it naturallyexceed daily sales goals•Have great knowledge of retail sales and inventory handling