▪ Managing clients in retail, real estate and F&B sector.▪ Attend to clients' on spot requests and ensuring they are met in a timely manner.▪ Managing social media campaigns and day-to-day activities.▪ Supervising the copywriters and designers (on-site and off-site) to ensure the clients’ or brand’s requirements and goals are met.▪ Monitoring competitors’ activities and new ideas appearing on the social media platforms to benchmark against them.

▪ Duties included online advocacy, writing editorial, new ideas, online games, presentations.▪ Managing clients in Real estate industry like Italian Square, and Mousa Coast.▪ Implementing the social media strategy and coordinating with clients across the Middle East and North Africa to ensure the development and execution of the social media approaches.▪ Supervising the copywriters and designers (on-site and off-site) to ensure the clients’ or brand’s requirements and… Show more ▪ Duties included online advocacy, writing editorial, new ideas, online games, presentations.▪ Managing clients in Real estate industry like Italian Square, and Mousa Coast.▪ Implementing the social media strategy and coordinating with clients across the Middle East and North Africa to ensure the development and execution of the social media approaches.▪ Supervising the copywriters and designers (on-site and off-site) to ensure the clients’ or brand’s requirements and goals are met.▪ Managing the clients’ presence in social media platforms including Facebook, Twitter, YouTube, and other similar community sites in addition to monitoring competitors’ activities and new ideas appearing on social media platforms to benchmark against them. Show less

▪ Work closely with the Account Management team and the Business Development team on new business pitches.▪ Provide strategic recommendations to the account team for insights gathered from the community to continually increase overall community performance.▪ Supervise on the level of content being produced for all social channels for all the brands.▪ Ensure that Community Management is as agreed on with all the clients. ▪ Re-evaluate the social strategy on regular basis for each… Show more ▪ Work closely with the Account Management team and the Business Development team on new business pitches.▪ Provide strategic recommendations to the account team for insights gathered from the community to continually increase overall community performance.▪ Supervise on the level of content being produced for all social channels for all the brands.▪ Ensure that Community Management is as agreed on with all the clients. ▪ Re-evaluate the social strategy on regular basis for each brand. ▪ Monitor social media marketing and research trends, platforms and technologies.▪ Implement all community content as dictated by the strategic planning calendar; maintain planning calendar with input from client and account team. Show less

▪ Ensuring the flawless and timely delivery of strategies – including issue resolution internally and externally.▪ Providing a strategic POV (client and consumer perspective) on the creative, functional, and technical approach for client solutions throughout the entire life-cycle of a project.▪ Developing strategic and tactical plans for new clients’ social media campaigns in both Egypt and GCC region.▪ Communicating market analytics, including trends, features, and best practices;… Show more ▪ Ensuring the flawless and timely delivery of strategies – including issue resolution internally and externally.▪ Providing a strategic POV (client and consumer perspective) on the creative, functional, and technical approach for client solutions throughout the entire life-cycle of a project.▪ Developing strategic and tactical plans for new clients’ social media campaigns in both Egypt and GCC region.▪ Communicating market analytics, including trends, features, and best practices; provide creative insight and offer solutions that support the client’s business objectives.▪ Analyzing campaign results to develop on-going strategies to improve the growth of clients’ campaign and capitalize on successful tactics.▪ Analyzing clients’ briefs and setting goals for work flow.▪ Creating social media campaigns for clients in various industries i.e. FMCGs, real-estate, restaurants, home appliances, and many more.▪ Managing clients and their needs from time to time.▪ Presenting a monthly presentation for brainstorming/planning. Show less

▪ Maintaining business relationships with clients and consumers.▪ Brand management within the venue.▪ Holding outside sales presentations.▪ Direct contact with consumer and customer.▪ Market for events to different varieties of individuals both on a face-to-face basis.▪ Promoted to Team Leader.

▪ Initiated contact with over 90 FMCGs (Coca-Cola, PepsiCo, Nestle, Unilever, P&G, Henkel, Reckitt Benckiser, Sittin Group, Bel Egypt, Kraft Foods, Mars, Heinz, …etc.) to order/replenish consumer products while maintaining a good relationship with them. ▪ Developed mutual corporate partnerships with FMCG accounts; to name a few Coca-Cola, Nestle, Al Abd, P&G and Chipsy.▪ Managed the stock level of over 2000 units. ▪ Conducted a regular stock count of the warehouse. ▪ Liquidated… Show more ▪ Initiated contact with over 90 FMCGs (Coca-Cola, PepsiCo, Nestle, Unilever, P&G, Henkel, Reckitt Benckiser, Sittin Group, Bel Egypt, Kraft Foods, Mars, Heinz, …etc.) to order/replenish consumer products while maintaining a good relationship with them. ▪ Developed mutual corporate partnerships with FMCG accounts; to name a few Coca-Cola, Nestle, Al Abd, P&G and Chipsy.▪ Managed the stock level of over 2000 units. ▪ Conducted a regular stock count of the warehouse. ▪ Liquidated the slow moving items regularly. ▪ Provided sales analysis for the use in corporate deals. ▪ Co-organized events to publicize the project. Show less

▪ Responsible for customer inquiries/questions.▪ Provide excellent customer service.▪ Troubleshoot equipment and system problems.▪ Solve to resolve issues on first call.▪ Enter data into various software programs.▪ Appropriately communicate issues.▪ Thrives as a team player.▪ Exercise retention efforts when appropriate.