Elise Martin, Crcr Email & Phone Number

Anderson, Sc, Us

Anderson, South Carolina, United States

Remote

• Plan and organize revenue cycle operations by providing expertise in best practice recommendations• Monitors performance KPIs (Key Performance Indicators) and routine reporting• Monitors that performance improvement plans are developed and implemented when necessary• Create, analyze, and implement processes to improve quality front-end revenue cycle operations• Monitors and communicates financial and operational performance, trends, and results to stakeholders• Coordinates with client leadership to discuss both strengths and opportunities for improvement to meet performance metrics• Communicates in a way that promotes trust and credibility with client leadership

Remote

• Support to Director of Operations• Training Course Administrator• Oversee General Information Inquiries via Email and Phone Messages• Screen, track and coordinate all requests for Podcasts and/or Interviews for CEO and InstructorTeam• Track and monitor New Clients and Customers• Facilitate scheduling logistics for all Coaching Sessions and Invoice Requests• Accounts Payable

Remote

• Oversee and bill appropriate charges for the Blue Cross Blue Shield and Medicare Oncology Care Model.• Oversee BMT (Bone Marrow Transplant) and research patient accounts to ensure appropriate billing details.• Monitor and track Oncology Care Model denials.• Contact Insurance companies for further information to resolve issues when necessary.• Research and resolve claims with registration related errors and re-submit to insurance companies.

Bon Secours St Francis Hematology And Oncology

• Oversee 16 direct reports in check-in/out, scheduling, financial counselors, medical records, and intake departments.• Participated in multiple LEAN projects resulting in process changes, training, and implementation.• Monitor staff overtime, staff time keeping, and approve schedule changes or PTO requests.• Provide training and re-fresher training for staff as new processes are developed.• Provide team coaching as well as opportunities for staff growth and development.• Reconcile daily employee cash drawers and prepare daily deposit.• Bill charges for Medicare and Blue Cross Blue Shield Oncology Care Model.• Block/edit provider schedules or templates as requested.• Run and monitor errors and insurance denial reports.• Handle and resolve all staff and patient issues or concerns.• Check and distribute mail appropriately.• Schedule and coordinate meetings, as necessary.• Create and implement new standards and work processes for staff.• Responsible for ordering office supplies, answering phones, and various other tasks as needed.

United States

• Create and implement new standard of work for all practices of the medical group.• Provide training to staff within all practices of the medical group on standard work, policies, andprocedures.• Observe various reports of practices to monitor scope of work and identify areas that need moretraining.• Correspond with managers, administrators, and directors of the medical group on work beingperformed and continued adherence to policies and procedures.

Bon Secours St Francis Cornerstone Family Medicine

• Create and monitor staff scheduling.• Reconcile daily employee cash drawers and prepare daily deposit.• Perform check-in/out duties and schedule patient appointments.• Collect and post patient, industrial health, and workers compensation payments.• Assist office manager with additional duties for industrial health and workers compensationaccounts.• Assist office manager with posting patient charges and filing claims to insurance companies.• Handle and resolve all staff and patient issues or concerns.

United States