Anne Maxwell Email & Phone Number

Chelsea, Ma, Us

Cambridge, Massachusetts, United States

Zürich, Canton Of Zürich, Switzerland

-Managed a cross-cultural team responsible for procurement and production of services for a European-based portfolio -Managed large program budgets across multiple currencies-Oversaw product quality and consistency worldwide-Led a cross-functional restructure resulting in supply chain optimization

Cambridge, Massachusetts

-Led a team responsible for North American procurement (sourcing & contracting) and production (allocation and product experience) of services for a broad portfolio -Reduced expenditures by 12% in first 3 months with no negative impact on product-Sourced, negotiated, and contracted services directly with external vendors-Implemented departmental restructure to facilitate better team concentration and role competence, resulting in reduced overhead and increased role competency-Developed new inventory and portfolio strategies to contribute to market innovation and product development

-Managed a team responsible for designing and executing crisis response protocols-Additionally managed two teams responsible for Quality Control and Program Coordination-Oversaw product launch of new Travel Insurance offerings-Chosen to lead a company-wide project focused on improving customer accessibility to company platforms, resulting in the overhaul of legacy procedures

Responsibilities in addition to Tour Consultant duties:-Staff training and team mentorship-Specialty project management-Consistently meet or exceed monthly sales goals

Responsibilities:-Qualifying, consulting, nurturing, and closing sales leads-Pipeline management-Achieving daily KPIs including call numbers, consultation time, and lead nurturing advancement-Achieving monthly sales goals

-Responsible for lead engagement, past customer reengagement, and sales prospecting and qualifying

-Responsible for completing customer evaluations and welcoming customers home from tour after experience our product.