Jose Garcia Email & Phone Number

El Paso, Texas, United States

• Controlled access to a highly classified computer network called the Secure Internet Protocol Router (SIPR) and verified user eligibility for classified network use—assigned and inventoried tokens for network
• As a Navy team member, adheres to the core values and strategic mission and vision of naval operations as part of the day-to-day operation—strong work ethic and mission-focused
• Mentored and trained 270 employees on cybersecurity, PII, WIFI, and policies and procedures regarding input devices and the requirement for accessing job-related websites with WIFI/intranet usage

Texas, United States

• Supported more than 5000 customers from all service branches including civilian employees with the following: 18 Tuition Assistance Packages; completed more than 500 worksheets for individuals wishing to apply for.

Meridian, Mississippi, United States

• Accessed a sensitive medical database to check on status of vaccinations and flight physicals for 65 different aircrew members—maintained confidential record-keeping practices and strict adherence to HIPAA
• Conducted yearly required cybersecurity and PII training for 65 different crew members creating awareness of security threats and vulnerabilities

Houston, Texas, United States

• Revised and updated the application process for registration for the security program
• Processed 294 Department of Defense security clearances in the Joint Personnel Adjudication System (JPASS)
• Managed and administered 39 fingerprint cards
• Created and implemented a database for tracking 875 different people and their associated security clearance status which resulted in a 10% increase in up-to-date-clearances
• Initiated 700 security investigations and completed 132 total investigations which increased the number of employees with security clearances by 19%
• Successfully processed more than 30 dual-citizenship requests for people needing security clearances

Fort Worth, Texas, United States

• Supervised managed and led 3 full-time support Sailors, 2 Reservists, and 1 Civilian ensuring all department requirements were met ahead, scheduling and providing deck plate training, mentoring and counseling.
• Experienced In the use of several pay and personnel systems used to maintain personnel records,finance and accounting activities for Reserve and Active Duty Navy personnel.

New Orleans, Louisiana, United States

• Repaired Microsoft databases for a call center supporting 100 users of Access Databases
• Troubleshot data that was incorrectly entered and quickly responded to the call center tickets
• Monitored and logged in each ticket and followed through for completion and reviews problem tracking databases for accuracy
• Installed desktop CPUs, printers, and associated software – visual basics and access database for the call center to monitor human resource activities such as retirement information
• Updated and installed micro programs on over 100 desktops
• Trained over 96 individuals on the software programs and promptly responded to over 100 user requests

Master'S Degree, Computer Information Systems/Health Informatics

Bachelor Of Science - Bs, Management Information Systems, General

Associate'S Degree, General Studies