Aerris Hoskin Email & Phone Number

• Manage time off schedules for 4 employees to ensure coverage of their accounts
• Use of Concur to report travel expenses of myself and my employees
• Use of Microsoft Outlook to schedule meetings for Premier's Directors (5+ individuals)
• Point of contact for all delivery and inventory issues
• Daily communication with freight services to ensure timely and cost-effective delivery options
• Manage inventory recommendations including scheduling and costs of replenishment

Bay Area

• Calendaring of in-person visits and meetings with facilities/clients for customer development.
• Daily contact with assisted living facilities to ensure their satisfaction with pharmacy operation and follow-up with pharmacy technicians as needed.
• Maintain database of account contacts and interactions.
• Resolve invoice inquiries and concerns, working directly with responsible parties to address questions.
• Maintain customer retention by ensuring exceptional follow up on all pharmaceutical requests.
• Train healthcare staff in pharmacy programs and procedures.

Berkeley, CA

• Calendaring of year-long direct marketing schedules based on yearly revenue trends.
• Management of multiple schedules for client deliverables, proactively keeping projects on schedule.
• Management of project bidding to ensure they stay within budget.
• Vendor management by creating portfolio of vendors based on pricing, timeliness of completing contracted service, and performance.
• Proofread appeal letters and work with copywriting vendors to draft content.
• Create weekly memos for client-facing meetings that outline progress of projects.

San Francisco, California, United States

• Author of political action committee's monthly newsletter.
• Research family physician legislation.
• Management of member donations.
• Database management of members.
• Cold calling of members to monitor their membership satisfaction and manage membership renewal.

Marina, California, United States

• Answered phone calls and recorded messages for former Congressman Pete Stark.
• Set up office for Congressman and staff every morning.
• Authored constituent response letters on behalf of Congressman.
• Lead tours of the Capitol Building.
• Authored a Congressional Address on behalf of Congressman.