Facilitate design, implementation, maintenance and enhancement of CPQ platform for Direct and Channel Sales teams by partnering with different functions such as Deal Desk, Channel Ops, Order Management, Pricing and Packaging• Project Closed Loop Order (Lead Business Analyst, Received “Ball Bearing” Award)o Design a framework to identify set of deals that do not need manual intervention from OrderManagement team by automating deal close, provisioning and invoicingo Define deal metric calculations and automate booking reconciliation to reduce monthly and quarterly close time by 3 days, resulting in being closed in NetSuite by day 5 and reconciliation complete by day 7• Project: Salesforce "Optimization", Project Lead, #1 and biggest operational initiative)o Automate and Simplify Quoting – Outline current sales processes, identify and address pain points in the current system and architect a future solution that is user friendly, tailored for different sales process andscalableo Formalize Partner Quoting Process and Discount Strategyo Reduce Technical Debt, Data Cleanup, Governance Strategy, Security Optimization

• Subject Matter Expert: Quote to Cash Process, Configuring Products and Price Books, Provisioning Processes• Promoted to Sr. Business Analyst in less than 1.5 years and received a peer nominated award for contribution to quote-to-cash project.• Project: Implement Salesforce Quote-to-Cash application (formerly Steelbrick CPQ) o Collaborating and coordinating with cross functional business stakeholders for requirement elicitation.o Consolidated 5 pricebooks into 1 pricebook and Products reduced 1200+ SKUs to 8 primary bundles.• Project: Redefine Product Structure o Changed prepacked product bundles to solutions, based on customer requirements.o Responsible for configuring the new product structure in Salesforce and make it available for quoting.• Project: Provisioning Automation o Identify the gaps and manual touchpoints in the Order to Provisioning Process.o Partner with Cloud Platform Team, Product Management and Sales Operations to identify their business requirements, analyze business processes, analyze source data, produce functional specifications, data flows and business rules, and assist with the implementation of those specifications.• Project: Partner Business Developmento Working with Business Development team to understand their sales requirements and how they can be implemented in the existing Salesforce QTC system.

• Manipulate large data sets using Data Loader and Demand Tools to create operational/executive reports and Dashboards• Experience working on a cloud ERP application – Intacct. Implemented Intacct – Workday Integration. • Strong business acumen to quickly learn new business processes and understand how IT needs to support the business in achieving revenue and profit goals.• Capacity to build collaborative relationships and work effectively with key stakeholders

• Create and maintain pre-sales tools (Sharepoint List and sites) and resources including Golden Statement of Compliance documents, RFC compliances, Business Intelligence and Value Argumentation material.• Define, develop and drive new IP sales programs to global regions to proactively accelerate the market adoption of our products.

• Ericsson Certifications: CSI OnBoarding, PMO Onboarding.• Complete knowledge of PROPS-C model, Clarity, SAP ONE, SAP BW• Analyze project financials using SAP BW and manage the project budget, cost and revenue to control their impact on margins. • Used Clarity for reporting and summarizing the outcome of monthly governance meeting. • Working in a matrix project team and maintaining a clear communication with customers regarding mutual expectations and monitoring project schedule.• Collaborating with Customer Project Manager to develop required project documentation identifying project tasks and generating assignments consistent to meet objectives. Prepared a Project Specification document.

• Designed and implemented multiple modules of Finacle® e-banking application for the Union Bank of India • Managed a team of 4 people as the module lead for the project• Responsible for the engineering of the Interbank Mobile Payment Service (IMPS) component which enables the consumer to transfer his funds between banks through his mobile phone• Responsible for the engineering of the Debit Card Hot Listing (DCHL) component which enables the users to selectively enable/disable the debit cards linked to their accounts• Responsible for the engineering of the "Gift Card" component which enables the users to purchase a gift card through internet banking.• Responsible for client requirement analysis, coding, integration testing, deployment planning, configuration management, support and subsequent knowledge transfer of the existing functionality