Ahmed Esmat Email & Phone Number

United Arab Emirates

Created and Configuring & Manage Sophos, PFSense firewall server.Managed all ThinClient devices (VXL, DELL).created and Configuring & Manage Grandstream SIP & PBXCreated and Manage School website (HTTP://www.alhamdanyaschool.ae)Configured Windows Server 2016; configured networking, security, and system settings.Utilized problem solving and troubleshooting abilities to resolve any major issues with all class’s (EPSON Projectors )created and configured System Backup using Veem Backup

Alain, United Arab Emirates

• Created and Configuring & Manage Untangle firewall server.• Created and Configuring & Manage Grand stream SIP & PBX • Work closely with all the teams • Laptops, Printers, Mail server, Firewall, Backup System.• Managed SQL Server 2005 & Exchange 2007, and over 80 user accounts in Active Directory.• Managed and Administered Windows workstations and laptops• Responsible for purchasing all the hardware and software.• Utilized problem solving and troubleshooting abilities to resolve any major issues with all class’s • Create and managed all CCTV system

United Arab Emirates

• Responsible for training all agents on new projects and follow up the progress of work on it.• solve any technical IT issues in Call Center Systems.• Design and customization of both the Call Center and the System Security across the offices.• Work closely with all departments (from field to research) .• Laptops, Printers, Mail server, VOIP call center, Firewall, Backup System.• Managed SQL Server 2005 & Exchange 2007, and over 80 user accounts in Active Directory.• Managed and Administered Windows XP and Windows 7 workstations and laptops• Responsible for purchasing all the hardware and software.• Utilized problem solving and troubleshooting abilities to resolve any major issues .• Fix bugs in websites as a backend (PHP (Drupal, WordPress and Jumla)).

Cairo , Egypt

• Manage all tablets and all Focus group meetings and stream it over the internet without expensive cost .• Supported all remote offices and home-based users using Microsoft VPN.• Supporting Users and Troubleshooting a Microsoft Operating System & Pc hardware. • Created and Configuring & Manage Untangle firewall server .• Created and Configuring & Manage Asterisk PBX server for call center.• Participated in complete system builds,upgrades,migrations,code deployments and patch management. • Implemented security policy and virus protection.• Administered change management related to server upgrades and software .• Prepared and maintained documentation of technologies, standards and procedures. • Configured Server 2003 & 2008; configured networking; security and system settings on Server Core.• Added and removed server roles and features; configured AD Domain Services roles; Configured network infrastructure roles; configured file and print services; configured IIS 7 on Server Core.• Added backup Windows Server 2008 setup .• Day-to-day support on Windows Server and backup Servers; job entailed frequent visit To Data Center, due to the nature of the work.• Drafting and updating of technical documentation relating to the management of customer infrastructure .

Cairo , Egypt

• Prepared the environment for deployment of Windows Server 2003. • Installed, configured, and provide troubleshooting for Server 2003. • Migrated Windows Server 2003 from test environment to the production environment. • Implemented and managed IP Addressing; configured TCP/IP addressing on a server. • Created the Forest Root domain, and a Child domain in a production environment. • Installed and configured an Active Directory Domain Controller. • Established external trusts and cross-forest trusts. • Managed an Active Directory site; replication schedules, site links and boundaries, and manage computer, user and group accounts in an Active Directory environment. • Performed authoritative and non-authoritative restore operations. • Created and Configuring & Manage Untangle firewall server.• Created and Configuring & Manage Asterisk PBX server for call center.

Alexandria , Egypt

• Managed user accounts, groups, print queues and controlling access rights using Active Directory • Installed, configured, performed troubleshooting and deployed SP1 for Windows 2003 Servers. • Performed day-to-day administration functions, backup and restoration, file server maintenance. • Supported all remote offices and home-based users using Microsoft VPN • Created images for various divisions for all desktops and laptops using Ghost. • Eager to learn, Able to work with moderate supervision and Multi tasks person• Searching for all books for e-learning And download it to study lap .