Alexander Sutherland Email & Phone Number

Philadelphia, Pa, Us

Mclean, Va, Us

Continuing the privilege of leading some of the world's best Salesforce technical architects and technologists to bring digital transformation to the federal public sector.

Robins Afb, Ga, Us

Kirtland Air Force Base, Nm, Us

Us

Providing various technical & non-technical consulting services to a diverse set of organizations.

Herndon, Va, Us

Lead a team of exceptionally talented Salesforce platform technologists to serve the public health sector, achieving premier partnership status in the Salesforce federal public sector ecosystem.

San Francisco, California, Us

Advisor to companies selected to participate in the Salesforce Accelerate development program. Salesforce Accelerate is a four-month virtual program powered by Salesforce for Startups. It is designed to provide the insights, learning, and support that startups need to strategically align with Salesforce and accelerate their time-to-market on the AppExchange:https://www.salesforce.com/campaign/accelerate/

Horsham, Pennsylvania, Us

Bowie, Maryland, Us

Led a team of Salesforce architects and developers delivering custom solutions to transform and expand access to data and resources from the International Trade Administration in the Department of Commerce.

King Of Prussia, Pennsylvania, Us

Technical & Solution Architect that built and led teams on multiple complex enterprise Salesforce platform projects. Owned and expanded the Salesforce consulting partner program relationship, achieving Silver Partner status in 2017.Led the teams that delivered award-winning customer success at AAMCO and Deluxe Entertainment:https://www.salesforce.com/blog/2016/10/2016-salesforce-partner-innovation-award-winners.htmlhttps://partners.salesforce.com/partnerNews?id=a033A00000GGTwNQAX

Randolph Afb, Tx, Us

Chicago, Il, Us

Worked with an incredible team to build the best solutions in the Cloud for the Healthcare & Life Sciences industry. Strengthened and expanded Mavens' partnerships with Salesforce.com & Heroku, advancing Mavens' Salesforce Cloud Alliance status from "Registered" to "Silver" and 50% of the way toward "Gold".Led effort to win Salesforce.com Partner Innovation Award in Marketing at Dreamforce 2014: https://www.salesforce.com/blog/2014/10/2014-partner-innovation-awards-showcasing-power-salesforce-ecosystem.htmlRecruited and hired over 10 experienced Salesforce.com consultants to the Mavens team.

Carlsbad, California, Us

Developed and launched a unique Salesforce.com AppExchange product designed to increase user adoption and maximize team performance using game mechanics. Architected a robust web service using Ruby on Rails on Heroku to provide application scalability and reliability, particularly in relation to the governor limits of the Force.com platform. Responsible for product development & deployment, customer adoption & success, and product marketing & promotion.

Indianapolis, In, Us

Developed and deployed high volume, enterprise-class business applications on the Force.com platform. Architected and implemented multi-environment migration and change control processes. Coordinated off-shore and on-shore development resources to accomplish project requirements and objectives. Contributed to internal development community and "Center of Excellence" team projects.

Chicago, Il, Us

Managed implementations of vertical and custom solutions on the Force.com platform. Developed and maintained company collaboration tools (Intranet, SCM/PM, Google Apps). Lead development team and coordinated task assignments. Developed Apex and VisualForce code for custom applications on the Force.com platform. Developed portals, websites, and custom web applications using VisualForce, Apex Code and Force.com Sites. Designed, architected, and developed many different Force.com apps including:- Two-way communication with field service technicians over SMS through Apex Email Services. - Employee incentive tracking for home-based call center agents using Customer Portal, Force.com Sites, Visualforce. Dynamically calculated variable weekly bonuses based on multiple performance metrics and incentive plans. Built an on-demand "what-if" calculator for agents to determine potential bonus earnings. Enabled collaborative content library for training and knowledge repository using Salesforce Content.- Investigator Relationship Management System built on Force.com Sites. Enabled registration, processing, and management of medical professionals seeking to participate in clinical trials for a major pharmaceutical company.Conducted deployments of metadata configuration changes and customizations between multiple Force.com environments using the Eclipse Force.com IDE, and developed enhancements to the Enterprise Release Management process. Managed partner relationship with Salesforce.com and developed new business opportunities with CRM clients.

Horsham, Pennsylvania, Us

Malvern, Pa, Us

- Managed teams of business analysts and technical architects to build complex native and integrated solutions for the Force.com platform. - Scrum Master and Product Manager for a diverse team of Ruby on Rails and Force.com developers building a multi-tenant Software-as-a-Service (SaaS) application in Ruby on Rails that integrated with the Force.com platform. Established Test/Behavior Driven Development (TDD/BDD) coding and unit testing patterns for development and QA teams.- Coordinated global roll-outs of custom business applications on the Force.com platform for large enterprise clients.- Provided problem solving and advanced troubleshooting support to the entire consulting team, and mentored junior consultants in their career development.- Developed consulting methodologies and best practices around Salesforce.com CRM, PRM, Innovation Management (Salesforce Ideas), and application development on SaaS platforms.- Supported sales operations and business development with technical sales and project discovery/scoping. Created marketing collateral for AppExchange enablement & development services and spearheaded redesign of the company website.- Implemented Google Apps for corporate email and collaboration services, and integrated it with Salesforce.com CRM. Introduced and championed participation in the Google Enterprise Professional program.

Malvern, Pa, Us

Managed Quality Assurance process for several large scale, on-demand web applications in the SaaS market. Executed all performance and functional testing on a three-tier ASP.NET application for the temporary staffing market. Contributed to system architecture design and application design processes. Assisted in development, deployment, and maintenance of a version control system, continuous integration system, and automated build deployment system.Managed production data centers in Philadelphia and London for a large-scale commercial SaaS applications in the temporary staffing market. Was responsible for all network and server build-out and provisioning in production datacenters. Managed and maintained corporate network and provided technical services to sales team members located off-site. Was on call and responded to production emergencies 24/7. Interfaced with Client Services team to investigate and resolve customer technical issues with web-based and IVR-based applications. Was responsible for research, development, and implementation of new technologies for the corporate and production IT infrastructures. Developed and maintained documentation of IT policy and procedures. Monitored and maintained network security using a variety of tools and methods.

Malvern, Pa, Us

Provided technical support and implementation services for an on-demand web and IVR application in the temporary staffing market. Serviced a client base of over 500 customers and over 10,000 users. Traveled to customer locations for systems analysis, implementation, and training services. Administered the customer relationship management (CRM) system (Salesforce.com) for the sales, marketing, and client services departments. Refined and redeveloped customer support processes and applications, saving thousands of man hours of effort per year. Developed support processes for alternative platforms (Mac, Linux) and browsers (Firefox, Safari, etc.), enabling the company to support customers accessing its applications from those platforms. Performed ad hoc quality assurance testing and issue tracking on the company's web application products.

Managed client relationships and provided information technology services to over 40 small business clients. Designed, installed, and maintained client-server networks ranging in size from 2 to 100 nodes using Microsoft and Novell network operating systems, along with a variety of other hardware and software systems.

Bachelors, Business Administration

Associates, Computer And Information Systems