Amanda W. Email & Phone Number

- Led comprehensive retail learning and development initiatives for 17 stores across the US, London, Hong Kong, Taipei, and Singapore.- Pioneered the development and deployment of innovative retail training strategies, content, and tools aligned with industry best practices.- Identified and trained in-store trainers and successfully executed KOL training.

Remote

• Collaborated with Marketing and Product teams to develop various training content, including videos, PDFs, PowerPoints, eLearning modules, and more for use with Partners, Internal Teams, B2B, Commercial, and Consumer.
• Created and managed a centralized training resource center to house all training materials.
• Conducted both in-person and virtual training sessions globally for internal employees and partners, ranging from small groups of 5-20 attendees to large groups of 500+ attendees.
• Administered eLearning/LMS for internal and external training content and developed training videos with Camtasia and SnagIt for use in eLearning, Partner websites, and social media to educate customers and drive sales.
• Designed, developed, and implemented training programs with all required materials, resulting in a proven 30% increase in sales in the first 30-90 days, with sustained growth through follow-up sessions.
• Coordinated global training teams and events to ensure consistent delivery of training and messaging.

Remote

-Produced external and internal product training to increase sales and profitability.-Trained all channel partners including brick and mortar retailers, eCommerce, value-added resellers, distributors, and end-users in the industry.-Created all product training material to educate on Linksys' best in class products and position as an industry.

Dallas/Fort Worth Area

-Built brand awareness through training and sales. -Increased YoY sales in Dallas-Fort Worth Metroplex, New York City, and Houston Markets. -Supported additional training needs across the company.-Helped to train other Brand Ambassadors as they joined the program.-Participated in trade shows to support major partners such as Best Buy, AAFES, DISH Network.

Worldwide

Wedding, Engagement, Event, Portrait, Commercial PhotographyManaged 4 to 6 associate photographers

Dallas/Fort Worth Area

South West Region

Conducted field training sessions in retail environments for companies such as Fuiji, HP, Vizio, Seagate, Solo Drones, Linksys, Belkin, Jabra. By conducting trainings sales for each brand increased by an average of 10 - 20% over other markets.

Alexandria, Virginia, United States

Washington DC-Baltimore Area

-Managed complex calenders, training schedules, appointments, travel and meeting coordination.- Strong written and verbal communication skills- Interacted with internal and external stake holders-Proficiency in using Microsoft OfficeSuite and various tech tools for scheduling, document management and communication. -Excellent time mamangement - ability to.

Carpinteria, California, United States

-Managed complex calenders, training schedules, appointments, travel and meeting coordination for the CIO & EVP of Strategic Planning. - Strong written and verbal communication skills- Interacted with internal and external stake holders-Proficiency in using Microsoft OfficeSuite and various tech tools for scheduling, document management and communication..

Ventura County, California, United States

California, United States

Responsible for creating a positive shopping experience, driving sales, and ensuring the efficient and effective operation of my department.- Strong Leadership skills- Customer Education and Outreach- Conflict Resolution Skills- Continuous improvement by creating training iniatives- Drove sales using performance metrics and KPIs to make data driven.

Ventura, California, United States

• Ability to lead, motivate, and develop a team of sales associates.
• Provide direction and set a positive example for staff.
• Strong focus on delivering exceptional customer experiences.
• Ability to handle customer inquiries, complaints, and escalations.
• Drive sales through effective merchandising and sales strategies.
• Ensure store visual presentation is appealing and aligns with the brand's image.

Tucson, Arizona, United States

Master Of Science - Ms, Learning Technology, 4.0

Activities and Societies: Phi Kappa Phi Honor Society

B.A., Communication

Activities and Societies: Delta Delta DeltaMember of Delta Delta Delta Volunteered with SALT program and CEDR

Diploma, General Studies

Activities and Societies: Thacher Pack & Spur, Gun Club, JV Soccer, Year Book, Horsemanship, PhotographyThe Thacher School is anything but.

Certificate, Digital Photography

Activities and Societies: N/AFocus on Adobe Photoshop and digital manipulation.

Certificate, Professional Photography, 4.0

Activities and Societies: N/AOnline program.

Certificate, Wedding Consultant/Event Planner, 4.0