Afaz Ahmed, Phd Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

- Investigating the use of Large Language Models (LLMs) in insurance within regulatory bounds.- Utilizing Artificial Intelligence to engage in predictive modeling for optimizing several aspects of claim management. - Analyzing customer interactions and feedback to improve customer servicing techniques.- Spearheading projects to streamline certain claim processes for service improvement and efficiency.- Extracting and analyzing data patterns from various sources to align with industry best practices whilst maintaining data privacy and confidentiality standards.Brief on Income Protection (IP) Claim process optimization: https://www.linkedin.com/pulse/mlc-life-insurance-enhancing-income-protection-claims-lioyc/

Melbourne, Victoria, Australia

Projects:Customer Churn Prediction using Natural Language ProcessingInsurance Pricing RemediationActuary handover of General Insurance businessBusiness DevelopmentRemediation for Life Insurance CustomersQuality Assurance- Data ProcessingAudit

Brisbane, Australia

- Obtain and analyse data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.- Assess the effectiveness and accuracy of new data sources and data gathering techniques.- Develop custom data models and algorithms to apply to data sets.- Use predictive modelling to increase and optimise customer experiences, revenue generation, ad targeting, and other business outcomes.

North Sydney, New South Wales, Australia

Develop predictive analytics model for a real-world health-care product to assist the carer by indicating the condition of the client/user.- Develop, trail and optimise models for mobile app and web-service using data collected from the IoT device, and perform regular experiments.- Perform digital signal processing on collected time-series data to extract hidden features and actionable information.- Design experiment protocols and supervise trails to fine-tune predictions for a better monitoring system.

Pullenvale, Brisbane, Queensland

- Develop real-time location prediction solution using data from sensor devices. - Develop model to extract, transform, and combine data from multiple sources.- Implement inferential statistical model to determine unknown parameters.- Solve an existing problem using probability and optimisation models.- Published in high impact journals and presented the work at international conferences.- Won best paper award in PECCS’19, Austria.

Brisbane, Australia

Responsibilities:• Develop Financial model in Matlab to generate CashFlow, Interest Compound, Net present value (NPV), Effective Interest Rate (EIR), Load Balance.• Develop model to generate separate spreadsheets for each client.

Brisbane, Queensland, Australia

Obtain and analyze data from company databases to drive optimization and improvement ofproduct development, marketing techniques and business strategies.

Selangor, Malaysia

Responsibilities:- Developing a system model using machine learning algorithm (artificial neural network) to predict users activities and nature.- Classification of the cellular user using clustering algorithms like k-means, c-mean, and affinity propagation.Achievements:- An algorithm for patent application.- Published research articles in high impact journals and conferences.

Tigers Den, Gulsan 1

Responsibilities:- Collecting data from the server of Ericsson BTS and updating the team with a daily report.- Performing drive test and analyse log data files with TEMS investigation, NEMO outdoor and post-process log data with tools like ACTIX and NEMO analyser.- Performance analysis of measured data, to optimize network coverage.- Handling customer coverage complains and network issues using MapInfo and Google earth.

Doctor Of Philosophy (Ph.D.), Information Technology

Activities and Societies: Casual Exam SupervisorAchievements: - International Post-Graduate Reseach scholarship for PhD. - CSIRO Data61.

Master Of Engineering Science - Mengsc, Space Science

Activities and Societies: Publicity chair - Angkasa Student Association. Executive member - UKM Bangladesh Student.

Bachelor'S Degree, Electrical & Electronics Engineering