Tomer Afek
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Tomer Afek Email & Phone Number

Owner at Virtual Partner A company that specializes in strategy and business development, marketing and branding at Virtual Partner
Location: Israel 6 work roles 2 schools
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Role
Owner at Virtual Partner A company that specializes in strategy and business development, marketing and branding
Location
Israel

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Tomer Afek is listed as Owner at Virtual Partner A company that specializes in strategy and business development, marketing and branding at Virtual Partner, based in Israel. AeroLeads shows a matched LinkedIn profile for Tomer Afek.

Tomer Afek previously worked as Owner at Virtual Partner and VP Business Development at Savion Industries. Tomer Afek holds Cmq/Oe, Manager Of Quality/Organizational Excellence from Israel Standards Institute.

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Virtual Partner

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About Tomer Afek

With natural increase competition between the services and businesses, service is undoubtedly an excellent critical key, differentiation and positioning of long-term customer value.We operate in an era of technological breakthrough. This produces us amazing tools to empower our customer service, nurturing and precision service experience, and thus create fresh standards and build quality and excellent service.In my view, service is the most important business lever.Today you can get an accurate service operating various models. I specialize in the design and implementation of lean service models based on a technology solutions available and customer requests to use them.These models allow one hand reducing costs to the organization, and on the other hand enhance the customer service experience, and develop loyalty and long-term relationships that continue to deepen the business relationship with the customer.I work very passionately. It's a way of life for me.This road takes me all over again to new places, when overwhelmed innovative customer service.The customer is not always right! But it is the most important!As such, I enjoyed hearing it. Listen and learn from what really needs to be done:"Companies is their problem when they do not learn to understand that their customers have all the information required How to make the best company"Comes with a very varied managerial experience.It allows me to see things from many angles, think creatively and wide on possible solutions to the various challenges.Tomer

Listed skills include Operations Management, Telecommunications, Product Management, Team Leadership, and 38 others.

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Tomer Afek's current company

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Virtual Partner
Virtual Partner
Owner at Virtual Partner A company that specializes in strategy and business development, marketing and branding
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6 roles

Tomer Afek work experience

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Owner

Current

Israel

A company that specializes in strategy, branding and marketing. Focus on industries and companies that are revolutionizing technology / digital. We are experts in strategic thinking and technological curiosity that reveal the unique story of everything, with the goal of producing meaningful differentiation for our client and their clients.Through a process that wraps around the company and the organization, we work to create a true and uniform focus, with maximum breathability, in order to achieve the best possible performance.We advocate for personal, accompanying and available service. In our view, integrating together in an effort to change is a significant key to the path to it.We provide a full service envelope that includes the best professionals in the field, which are divided into several departments that fully cover all areas of marketing that B2B needs: Business Development, Marketing Strategy, Website Design & Design, Branding, Digital Marketing, Content Writing & Media Production And printing and many other channels that support the whole process.

Mar 2016 - Present

Vp Business Development

Savion Industries

Israel

Savion Industries is a family-owned concern established in 1967. After its establishment as a metal-working plant manufacturing civilian and military equipment, the company has since specialized in the manufacture of beds, stretchers, trolleys and accessories for hospitals and medical use. Savion’s products are exported to over 30 countries worldwide, including the USA, Central and South America, Europe, Africa and in the Asian-Pacific region, and are covered by stringent standards qualifications - CE for Europe, FDA for US markets, and ISO 9001:2008 and ISO 13485:2003. Savion’s product solutions and professional specialization enable it to meet the requirements of its customers in different markets (for example, for World Bank tenders in Africa) and to offer a range of products which is wider than that offered by many other companies in this field.

Oct 2014 - Mar 2016

Ceo

Maxidor Israel

Israel

Maxidor produces a wide range of products to improve the safety protection at home and in business. Regular lattices and opened, barriers, fences and electric gates all from various raw materials, all depending on customer needs. All our products are custom made (Tailor-Made), according to a measurement plan in order to tailor a complete solution quality for many years. Maxidor started out in South Africa many years ago and came to the Israeli market about 20 years since, is a pioneer in this market.

Jul 2013 - Oct 2014

Director Of Battery Switch Stations At Better Place

Israel

Better Place has chosen to mass market, the electric car.This process requires a paradigm shift in the oil and gas consumption and a slightly different behavior of end customers - drivers and car owners.To this end, Better Place has teamed up with Renault, so that it will produce an electric vehicles suitable for that.Electric vehicles existed before the gasoline vehicles. Also charging spots that should be power points for electric cars in there long enough with enough accumulated experience.Innovation and greatest challenge came in the form of battery switching stations.The purpose of the station would eliminate the concern that limited travel range of the vehicle battery and allow freedom of travel for each track at any time.The operating of battery switching stations is very complex, it is built from a large number of support systems, including electric, electro-mechanics, chemical, mechanical, and more.The aim of all these systems is performing battery replacement automatically and without the intervention of human factor in the process. Of course the process as safe as possible.The establishment and management of dozens of these stations a broad geographical region, were a huge challenge and goal all part of the vision of Better Place To change the oil dependence.Without doubt managerial experience of a lifetime.

Jan 2011 - Apr 2013

Director Of The Technical Services Center (Private Division)

Bezeq International is Israel's largest Internet services.As such, it is responsible for providing services to nearly one million end customers in a variety of areas for different solutions.Diversity of customers requires us to develop adaptability in service delivery.Together with the perception that has accompanied me always lean management and lean service, we have created a service unit that can respond accurately all the necessary services which comes from the different channels available to the customer.The only numbered about 300 employees at different levels, and it brought with it a major challenge in managing knowledge and best uniformity at all times.In order to succeed in the many tasks of the unit, we had to find solutions for the many challenges we faced, for example:1. Recruiting and finding qualified employees. Such work over time.2. Training of managers.3. Implementing a compatible corporate culture that can help develop the organization and its employees.4. very wide knowledge management5. Management Training School6. excellent customer experience management without compromiseand moreNo doubt, this is an interesting management challenge, from which I learned a lot.

Apr 2010 - Jan 2011

Director Of Technical Services Business Center

By learning from the changing needs of the business world, the integration of its technological applications and the rate of implementation of a technology solutions in the work routine, brought us to establish an innovative business service center.The center studied the curve to determine the needs of the business market, has developed a professional quality solution using sub-units that can meet specific or complex integrated services.To meet these objectives, established learning knowledge management unit and produces information and implements the required knowledge for some 120 business service representatives 24/7.This process, and others, helped greatly, to achieve very high satisfaction of the service center. Very high satisfaction and strong over time, high customer loyalty, and became the service center selling a significant economic factor in the overall system to the customer.I have a great feeling of satisfaction about the success of the establishment of this unit. Customer service looks great, we were able to implement a consistent process with continuous improvement. This winning service!

Jan 2008 - Apr 2010
2 education records

Tomer Afek education

Cmq/Oe, Manager Of Quality/Organizational Excellence

Israel Standards Institute
FAQ

Frequently asked questions about Tomer Afek

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What company does Tomer Afek work for?

Tomer Afek works for Virtual Partner.

What is Tomer Afek's role at Virtual Partner?

Tomer Afek is listed as Owner at Virtual Partner A company that specializes in strategy and business development, marketing and branding at Virtual Partner.

Where is Tomer Afek based?

Tomer Afek is based in Israel while working with Virtual Partner.

What companies has Tomer Afek worked for?

Tomer Afek has worked for Virtual Partner, Savion Industries, Maxidor Israel, Better Place, and Bezeq International.

How can I contact Tomer Afek?

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What schools did Tomer Afek attend?

Tomer Afek holds Cmq/Oe, Manager Of Quality/Organizational Excellence from Israel Standards Institute.

What skills is Tomer Afek known for?

Tomer Afek is listed with skills including Operations Management, Telecommunications, Product Management, Team Leadership, Start Ups, Customer Experience, Team Management, and Business Strategy.

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