Alejandra Fernández Email & Phone Number

Madrid, ES

Madrid, Community Of Madrid, Spain

- Optimization of current available solutions.- Development and maintainability of code for Spaceman and My.Spaceman.

Madrid, Community Of Madrid, Spain

- Complete development of 2 program automations done in Python that were able to optimize the time of the consulting team as well as increase the final client's satisfaction.- Developed a Python program to copy, move and/or decompress files based on name that later launches an exe or executes a SQL query or procedure.- Resolution of incidents in programs.

Guatemala, Guatemala

- Analysis of data collected from clients that led to an increase in sales through an online channel, through the creation of a website assisted by website builders, implementing HTML5 and CSS.- Assistance in logistics, organization and strategic planning for the different points of sale of the family business.

Guatemala

- Management of industrial cafeterias. Thanks to the analysis of cost data, the sales of one of the cafeterias were increased, achieving profits after months of loss. - Compliance with the assigned percentage cost was verified, monthly and weekly data analysis was performed for cost and sales projections, payroll preparation and order review..

Guatemala

Franchise acquirer in Guatemala. Created and organized several foodie tours in Guatemala City and Antigua Guatemala.

Orlando, Florida Area

Front Desk clerk at Disney's All-Star Resorts in WDW as part of a Disney International College Program. Responsibilities: Check ins, check outs, cash handling, conflict resolution and guest relations.- The three Resorts have 5,376 rooms and maintained an average 95% occupancy rate.- An analysis of the most common complaints was carried out to make an.

Guatemala

Intern at the Front Desk, helped with:- Check-ins- Check-outs- Accounts receivable- Night audit- Guest relations. Also got to spend time on the executive floor and lounge.

Guatemala

Manager responsible of: - Orders and payments to distributors and other suppliers- Payroll payment- Cash register- Supervising the daily operation

Guatemala

Internship at a new food & beverage establishment. Helped with:- The opening- Costing of different recipes- Food preparation- General management

Guatemala

Intern at the Housekeeping department, helped with:- Room cleaning- Organizing each floors linen and amenity pantry- Napkin, linen and towel laundry process- Supervising the Housekeeping staff

Master'S Degree, Big Data & Analytics

Data Science

Bachelor’S Degree, Hotel And Restaurant Management

Graduated with honors, Magna Cum Laude.