Alejandra Fernández Email & Phone Number

Madrid, Es

Madrid, Community Of Madrid, Spain

- Optimization of current available solutions.- Development and maintainability of code for Spaceman and My.Spaceman.

Madrid, Community Of Madrid, Spain

- Complete development of 2 program automations done in Python that were able to optimize the time of the consulting team as well as increase the final client's satisfaction.- Developed a Python program to copy, move and/or decompress files based on name that later launches an exe or executes a SQL query or procedure.- Resolution of incidents in programs that are already in production which were developed in different programming languages.- Maintain the proper operation of various tasks that are performed on a weekly basis.

Guatemala, Guatemala

- Analysis of data collected from clients that led to an increase in sales through an online channel, through the creation of a website assisted by website builders, implementing HTML5 and CSS.- Assistance in logistics, organization and strategic planning for the different points of sale of the family business.

Guatemala

- Management of industrial cafeterias. Thanks to the analysis of cost data, the sales of one of the cafeterias were increased, achieving profits after months of loss. - Compliance with the assigned percentage cost was verified, monthly and weekly data analysis was performed for cost and sales projections, payroll preparation and order review. - Collaborating with 3 simultaneous teams, where the level of satisfaction of the team members increased by 90%.

Guatemala

Franchise acquirer in Guatemala. Created and organized several foodie tours in Guatemala City and Antigua Guatemala.

Orlando, Florida Area

Front Desk clerk at Disney's All-Star Resorts in WDW as part of a Disney International College Program. Responsibilities: Check ins, check outs, cash handling, conflict resolution and guest relations.- The three Resorts have 5,376 rooms and maintained an average 95% occupancy rate.- An analysis of the most common complaints was carried out to make an improvement plan.

Guatemala

Intern at the Front Desk, helped with:- Check-ins- Check-outs- Accounts receivable- Night audit- Guest relations. Also got to spend time on the executive floor and lounge.

Guatemala

Manager responsible of: - Orders and payments to distributors and other suppliers- Payroll payment- Cash register- Supervising the daily operation

Guatemala

Internship at a new food & beverage establishment. Helped with:- The opening- Costing of different recipes- Food preparation- General management

Guatemala

Intern at the Housekeeping department, helped with:- Room cleaning- Organizing each floors linen and amenity pantry- Napkin, linen and towel laundry process- Supervising the Housekeeping staff

Master'S Degree, Big Data & Analytics

Data Science

Bachelor’S Degree, Hotel And Restaurant Management

Graduated with honors, Magna Cum Laude.