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Andrea F. Email & Phone Number

High Touch Operations Manager at Cisco at Cisco
Location: Milan, Lombardy, Italy 9 work roles 1 school
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Current company
Cisco
Role
High Touch Operations Manager at Cisco
Location
Milan, Lombardy, Italy
Company size
91694 employees

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Andrea F. is listed as High Touch Operations Manager at Cisco at Cisco, a with 91694 employees, based in Milan, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Andrea F..

Andrea F. previously worked as High Touch Operations Manager at Cisco and High Touch Operations Manager at Proxy S.R.L.. Andrea F. holds Diploma Of Higher Secondary Education, Scientific from State Scientific High School "G. B. Grassi" In Latina, Italy.

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Profile bio

About Andrea F.

Andrea is an experienced Operations Manager with a demonstrated history of working in the computer networking industry.Over the course of his 15-year career in the IT industry, he has accumulated a wealth of experience that spans both system/network administration and incident and problem management. His journey began with an intensive 7.5 years dedicated to system and network administration, where he honed his technical skills in maintaining, troubleshooting, and optimising IT infrastructures. This role provided him with a deep understanding of various operating systems, networking protocols, and hardware configurations.Following this period, he transitioned into the field of incident and problem management, leveraging the technical foundation he had built to address a different set of challenges. For another 7.5 years, his focus shifted to the strategic aspects of IT service management, where he played a critical role in: • Leading the response to incidents to minimise impact on business operations and customer experience. • Coordinating cross-functional teams to tackle complex problems and prevent recurrence. • Conducting post-incident reviews to derive lessons learned and improve future responses. • Working closely with stakeholders to ensure alignment with business objectives and ITIL best practices.Throughout his career, he has been committed to continuous improvement, often taking the initiative to streamline processes, enhance system reliability, and reduce response times. Andrea’s analytical skills, combined with a proactive approach to problem-solving, have enabled him to effectively mitigate risks and contribute to the overall resilience and efficiency of IT operations.His dual expertise in both hands-on technical work and strategic management of IT services positions Andrea uniquely to understand and address a broad spectrum of IT challenges.He speaks Italian and English

Listed skills include Itil, Tcp/Ip, Vlsm, Ip, and 43 others.

Current workplace

Andrea F.'s current company

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Cisco
Cisco
High Touch Operations Manager at Cisco
san jose, california, united states
Website
cisco.com
Employees
91694
AeroLeads page
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9 roles

Andrea F. work experience

A career timeline built from the work history available for this profile.

High Touch Operations Manager

Current
Cisco

Monza And Brianza Area, Italy

High Touch Operations Manager at Cisco, worldwide leader in IT, that designs, manufactures and sells networking equipment, software and services.

Nov 2017 - Present

High Touch Operations Manager

Proxy S.R.L.

Monza And Brianza Area, Italy

Dedicated employee that provides in-depth consulting services to global telecom companies.High Touch Operations Manager on behalf of a worldwide leader in IT, that designs, manufactures and sells networking equipment, software and services.

Feb 2017 - Oct 2017

Network Engineer

Proxy S.R.L.

Rome/Milan, Italy

Dedicated employee that provides in-depth consulting services to global telecom companies.Technical Consulting Engineer on behalf of a worldwide leader in IT, that designs, manufactures and sells networking equipment.

May 2015 - Jan 2017

Rsa Archer Administrator

Nexsoft Spa

Rome Area, Italy

RSA Archer Administrator on behalf of a global Management Consulting Company, specialized in Advisory & Consulting services and Managed Security Services. RSA Archer Platform adapts enterprise governance, risk, and compliance (GRC) products to customer's requirements, builds applications, and integrates with other systems.Responsibilities:Asset Inventory Management development.User Account Management development.Questionnaires and Remediation Plan development, for Risk… Show more RSA Archer Administrator on behalf of a global Management Consulting Company, specialized in Advisory & Consulting services and Managed Security Services. RSA Archer Platform adapts enterprise governance, risk, and compliance (GRC) products to customer's requirements, builds applications, and integrates with other systems.Responsibilities:Asset Inventory Management development.User Account Management development.Questionnaires and Remediation Plan development, for Risk Assessment procedures.Working Knowledge of RSA Archer Access Control, Applications, Calculated Fields, DataDriven Events, Notifications, Packaging, Value Lists, Management and Reporting. Show less

Sep 2014 - May 2015

Network Engineer

Nexsoft Spa

Rome Area, Italy

Network Engineer on behalf of an Italian ISP, leader in the development of multimedia and broadband communication services. Technical Team Leader for various projects. Required as a dedicated resource for critical customers. Over 8000 activities managed on several WAN\LAN technologies and standards.

Apr 2011 - Aug 2014

Client Services Delivery Management Consultant

Nexsoft Spa

Rome Area, Italy

Responsible for the organisation, administration, and supervision of people, processes, and technologies, which provides the business and technical functions of the Italian Central Government, on behalf of an Italian ISP, leader in the development of multimedia and broadband communication services.

Aug 2013 - Mar 2014

Jr. Unix System Administrator

Tecnoindex Spa

Rome Area, Italy

Employed as Jr. Unix System Administrator (Oracle Solaris 10, IBM AIX) in the VAS Control Room, on behalf of the first Italian ISP.

Mar 2011 - Apr 2011

Network Engineer

Alosys Spa

Rome Area, Italy

Network Engineer on behalf of an Italian ISP, leader in the development of multimedia and broadband communication services.

Jun 2010 - Dec 2010

Network\System Administrator

Gruppomega Spa

Rome Area, Italy

Located in the customer’s garrison, I was responsible for the whole IT Infrastructure.Responsibilities:Installation (rack & stack) equipment.Upgrade, management, maintenance of the customer’s entire network (about 120 devices, including servers, network devices, clients).Installation, hardening and management of Virtual Machines, using VMWare ESX 4 on HP Proliant servers, HA redundant.Migration and optimization of the Domain Controller and Active Directory, on… Show more Located in the customer’s garrison, I was responsible for the whole IT Infrastructure.Responsibilities:Installation (rack & stack) equipment.Upgrade, management, maintenance of the customer’s entire network (about 120 devices, including servers, network devices, clients).Installation, hardening and management of Virtual Machines, using VMWare ESX 4 on HP Proliant servers, HA redundant.Migration and optimization of the Domain Controller and Active Directory, on Microsoft Windows Server 2003 RC2. Show less

Dec 2009 - Jun 2010
Team & coworkers

Colleagues at Cisco

Other employees you can reach at cisco.com. View company contacts for 91694 employees →

CP Catherine Parelli Catherine Parelli Colleague at CiscoBrussels Metropolitan Area, Belgium View → BB Beena Bhardwaj Beena Bhardwaj Colleague at CiscoDelhi, India View → JV Jermaine Vaughan Jermaine Vaughan Colleague at CiscoBuffalo, New York, United States View → MR Mario Rh Mario Rh Colleague at CiscoGustavo A. Madero, Mexico City, Mexico View → JL Judy Lin Judy Lin Colleague at CiscoXuhui District, Shanghai, China View → YH Yannett Hernandez Yannett Hernandez Colleague at CiscoSantiago, Santiago Metropolitan Region, Chile View → LM Luz Mary Vega Luz Mary Vega Colleague at CiscoBogota, D.C., Capital District, Colombia View → ST Sean Townsend Sean Townsend Colleague at CiscoAustin, Texas, United States View → IB Ingrid Belosa Ingrid Belosa Colleague at CiscoCroatia View → KM Kevin Manwiller Kevin Manwiller Colleague at CiscoBrookeville, Maryland, United States View →
1 education record

Andrea F. education

  • State Scientific High School
    State Scientific High School "G. B. Grassi" In Latina, Italy
    Scientific
FAQ

Frequently asked questions about Andrea F.

Quick answers generated from the profile data available on this page.

What company does Andrea F. work for?

Andrea F. works for Cisco.

What is Andrea F.'s role at Cisco?

Andrea F. is listed as High Touch Operations Manager at Cisco at Cisco.

Where is Andrea F. based?

Andrea F. is based in Milan, Lombardy, Italy while working with Cisco.

What companies has Andrea F. worked for?

Andrea F. has worked for Cisco, Proxy S.R.L., Nexsoft Spa, Tecnoindex Spa, and Alosys Spa.

Who are Andrea F.'s colleagues at Cisco?

Andrea F.'s colleagues at Cisco include Catherine Parelli, Beena Bhardwaj, Jermaine Vaughan, Mario Rh, and Judy Lin.

How can I contact Andrea F.?

You can use AeroLeads to view verified contact signals for Andrea F. at Cisco, including work email, phone, and LinkedIn data when available.

What schools did Andrea F. attend?

Andrea F. holds Diploma Of Higher Secondary Education, Scientific from State Scientific High School "G. B. Grassi" In Latina, Italy.

What skills is Andrea F. known for?

Andrea F. is listed with skills including Itil, Tcp/Ip, Vlsm, Ip, Routing, Networking, Eigrp, and Ospf.

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