Affandi Arief Email & Phone Number

Prague, Czechia

Jakarta, Indonesia

o Designing, Planning, Budgeting, Setup, and Implementation for Small Office Network.o Monitor server performance and ensure optimal operation.o Provide technical support for server, Network, and Desktop incidents.o Implement Access Controls, Disable Unused Services, Enable Logging and Monitoring, Security Audits and Assessments, Update Software and Firmware, Configure Secure Passwords and Regularly Backup Data.Skills: Small Business Server 2003, Ms. Exchange 2003, Windows Server 2012r2, Hyper-V, File Share, Active Directory, Group Policy Object, VPN Server, DNS, Ms. Exchange 2012, Microsoft 365, SharePoint (file share), Windows XP & 7 & 10 & 11, MacOS, Checkpoint Small business firewall, Sophos firewall, Router & Wifi Mikrotik, Wifi Ubiquity, CCTV, Door Access single / centralize.

Greater Jakarta Area, Indonesia

o A leader of onsite support for RMA units in Tokyo – Japan and resolution times improved by 50%.o Handle customer support for Asia Pacific to resolve user issues promptly and efficiently.o Ensured that SLAs were consistently met by monitoring and reporting on key performance metrics.o Support trial LTE Network (QoS, Volte, Vilte & Data).o Support trial Unlicensed Broadband Radio (point-to-point/multi-point).o Subject Matter Expert for Network monitoring systems in Indonesia and Taiwan.o Ensure that end-users receive appropriate training and support.o Implement Access Controls, Disable Unused Services, Enable Logging and Monitoring, Security Audits and Assessments, Update Software and Firmware, Configure Secure Passwords and Regularly Backup Data.Clients: Smartfren – Jakarta, Reliance JIO network – India, Mobifone – Vietnam, Satsol – Solomon Island, Rakuten – Japan.Skills: Windows server 2012r2, windows server 2016, Hyper-V cluster, Active Directory, IIS, Ms. SQL Server 2014/2016, Storage Area Network(HP3200), Server HP DL380 G9, Linux, Bash scripting, Python, Cisco 2960, Vmware, Wireshark, 3GPP LTE network, Open RAN, 5G, Unlicensed Broadband Radio, API by SOAP, JIRA ticketing.

Greater Jakarta Area, Indonesia

Supervisor Front Office engineer for RAN Huawei & Nokia (+ LTE) equipment.Create shell script on NSN RC5 OSS for alarm display as backup NMS.3G Back Office Ericsson equipment.Subject Matter Expert - Trial Centralized Monitoring System (OSS) in NOC for Radio, Transport, and Core network.Achievement: The Best supervisor front office engineer – 2 times.

Jakarta

o Support Integration, troubleshooting, Upgrade Software, rehoming and Feature test in 3G Network for multiple projects.o Complete assigned tasks within the specified timeframe.o Participate in project meetings and discussions.o Comply with project policies and procedures.Clients : Telkomsel, XL Axiata, Axis.

Jakarta, Indonesia

- Subject Matter expert of Element Monitoring System (M2000 / i2000) & Access Point Manager (Design, Planning, Integration and User Acceptance Test).- Ensured that SLAs were consistently met by monitoring and reporting on key performance metrics.- Remote Support troubleshoot 3G Network.Clients : Hutchinson Indonesia, Indosat, Bakrie Telecom, AXIS, Telkomsel, Telkom Flexi Service, and Axiata.

Jakarta, Indonesia

- Support of Active Directory, Mail Server, and Printer sharing.- Provide technical support to end-users, troubleshooting hardware and software issues.- Diagnose and resolve technical issues related to network connectivity, hardware malfunctions, and software errors.- Maintenance PABX Billing Server.- Create Timeslips and Client History application.- IT Budgeting.

Jakarta, Indonesia

- Testing and implementation of Application; Inventory, purchasing, and sales.- Prepare production reports for the Manager Director.- Maintenance Server, Desktop/PC, Printer and UPS