Access Services Student Assistant
Current- Processed laptops by wiping them and recording in the Asset Management System (AMS) to ensure accurate inventory tracking.
- Contributed significantly to a project setting up desktop computers for users transitioning back to the office under a hybrid work plan, ensuring equipment functionality, neat setup, and efficient deployment while.
- Assisted users with troubleshooting technical issues, providing effective support.
- Coordinated with Microsoft support to obtain replacements for laptops under warranty.
- Provided general support and assistance to the team as needed.