Afidah Kamaruddin

Afidah Kamaruddin Email and Phone Number

Vice President at Commerce Access Sdn Bhd @ Commerce Access Sdn Bhd
Afidah Kamaruddin's Location
Cyberjaya, Selangor, Malaysia, Malaysia
About Afidah Kamaruddin

Afidah Kamaruddin is a Vice President at Commerce Access Sdn Bhd at Commerce Access Sdn Bhd. They possess expertise in project management, crm, customer service management, business analysis, requirements analysis and 14 more skills. They is proficient in English and Malay.

Afidah Kamaruddin's Current Company Details
Commerce Access Sdn Bhd

Commerce Access Sdn Bhd

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Vice President at Commerce Access Sdn Bhd
Afidah Kamaruddin Work Experience Details
  • Commerce Access Sdn Bhd
    Vice President
    Commerce Access Sdn Bhd May 2017 - Present
    Petaling Jaya
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  • Commerce Dot Com Sdn Bhd
    Head Of Department
    Commerce Dot Com Sdn Bhd Sep 2002 - Apr 2017
    Cyberjaya
    Leading the Customer Service team since 2010, my primary area of expertise in Customer Service operations is implementation of CRM system. Managed to coordinate the business requirements study well and successfully implemented a 360 degree view of a customer records. Involved in full cycle of CRM implementation, from initiation phase until deployment, integrated with four legacy systems of the companyHead of Business Operations Performance Management department so the top management can rest assured that all KPIs set for business operations will be achieved.
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Afidah Kamaruddin Skills

Project Management Crm Customer Service Management Business Analysis Requirements Analysis Software Project Management It Strategy Itil Business Process Business Process Improvement Cloud Computing Sdlc It Service Management It Management Management Leadership Customer Service Information Security Management System Iso 27001

Afidah Kamaruddin Education Details

  • Universiti Malaya
    Universiti Malaya
    Information Technology
  • Mrsm Kuala Terengganu
    Mrsm Kuala Terengganu
    Spm

Frequently Asked Questions about Afidah Kamaruddin

What company does Afidah Kamaruddin work for?

Afidah Kamaruddin works for Commerce Access Sdn Bhd

What is Afidah Kamaruddin's role at the current company?

Afidah Kamaruddin's current role is Vice President at Commerce Access Sdn Bhd.

What schools did Afidah Kamaruddin attend?

Afidah Kamaruddin attended Universiti Malaya, Mrsm Kuala Terengganu.

What are some of Afidah Kamaruddin's interests?

Afidah Kamaruddin has interest in Children, Education, Environment, Science And Technology, Animal Welfare.

What skills is Afidah Kamaruddin known for?

Afidah Kamaruddin has skills like Project Management, Crm, Customer Service Management, Business Analysis, Requirements Analysis, Software Project Management, It Strategy, Itil, Business Process, Business Process Improvement, Cloud Computing, Sdlc.

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