- Develop and implement marketing strategies to attract and retain customers.- Manage the store's social media accounts, including content creation, posting, and customer interaction.- Reconcile daily, weekly, and monthly financial records to ensure accuracy and compliance.- Oversee day-to-day operations, including opening and closing procedures, staff scheduling, and inventory management.

- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.