Afif Azman Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Cheras, Selangor, Malaysia

Malaysia

Roles:1. Handled incoming calls regarding queries on telephone bills and TV programmes provided by Starhub for customers in Singapore.2. Explained promotions provided by the company for example discounts per free package given by Fibre Broadband Bundle& TV, Netflix and Disney+.3. Handled complaints and problems faced by customers for example broadcasts that were terminated by FOX channel, Star Channel and also other programmes from time to time.4. Explained customers about queries on their telephone bills, technical problems like call barring, IDD (International Direct Dialing), roaming and dysfunctional sim card.5. Handled of TV broadcasting, technical problems such as TV signal interference, error code and wire connections.6. Helped customers to activate their TV programmes.

Shah Alam, Selangor, Malaysia

Roles: 1. Generated client leads to buy, sell, and rent a property.2. Advertise properties via social media and website for example: Facebook, Mudah.my, Propsocial, Carousell, WhatsApp and Telegram.3. Showed properties to potential buyers and renters.4. Facilitated negotiations between buyers and sellers.5. Prepared necessary paperwork that is Sale and Purchase Agreement, paid stamp duties at LHDN on behalf of clients, gave list of banks for clients to choose to make a loan.

Bachok, Kelantan, Malaysia

1. Supervised by the Faculty of Creative and Technology and Heritage.2. The training was done to showcase a Cultural Village at "Festival Warisan Uptown" (Uptown Heritage Festival).3. Helped lecturers in setting up the "Cultural Village" and the mini museum at TENIAT.4. Carried out administrative and clerical work at the office of Creative Technology and Heritage Faculty.5. Did some research work on "Salasilah Warisan Kelantan" (Kelantan Ancestral Heritage).

1. Assisted officers and staff in doing clerical work like typing of letters, working papers andreports.2. Assisted in the filing work like filing of documents and recorded them using HRMIS (Human Resources Management Information System) software.3. Assisted in the preparation of Induction Course for participants.4. Ensured every file had the necessary material and documents.5. As a committee member in the Induction Course I went to Kompleks Rakan Muda, Kampar, Perakfor 3 days and 2 nights where the course was held.6. Assisted officers and staff in the preparation of "Kursus Pencerapan Nilai Murni Cawangan Pembangunan Modal Insan".7. Involved in managing participants' files and also recording their attendance.8. Assisted officers and staff in the preparation of "Strategic Thinking and Strategic Planning andImplementation".

Master Of Science - Ms, Heritage And Conservation Management, 3.47

Project Head for field trip to Belum Forest Reserve Park 1. The activity was carried out for the subject “Heritage Management.

Bachelor Degree In Heritage Studies, Heritage, Museum And Conservation, 3.46

Chairman of Heritage Conservation Club 1. Planned a programme to historical sites in Melaka. We visited museums. 2. Briefings were given.

Diploma In Secretarial Science, Secretary, Office Management And Administration

Secretary of 505 Regiment Territorial Army (POLISAS) 1. Drafting letters and prepared paper work for activities. Vice Chairman of Hostel.

Spm And Stpm, Arts (Geography And Commerce)

Activities and Societies: 1. School Prefect 2. Class Monitor and Chairman 3. Police Cadet Corporal