Muhamad Afiq Email & Phone Number

Ipoh, My

Ipoh, Perak, Malaysia

● Effectively managed supply chain planning, forecasting analysis and master production scheduling.● Promptly addressed customer inquiries while maintaining positive relationships with first and second-tier customers, resulting in consistent year-over-year increases in customer satisfaction.● Spearheaded collaboration with key team including Industrial Engineering, Maintenance, Production, and Logistics teams to optimize cycle time and ensure capacity and resource availability. Leveraged equipment and workforce resources to boost efficiency and productivity, resulting in significant cost savings.● Successfully collaborated with cross-functional teams to launch various of newmodel by optimize resources, and complete a customer audit, while supporting the project team and achieving a 25% increase in overall efficiency.● Initiated consistent distribution of production orders to Europe coordination team and closely followed up with the Material Planner on overseas raw material releases, resulting in improved supply chain efficiency and 100% on-time delivery.● Played a key role as event floor coordinator, in the success of 2022 Draexlmaier 20thanniversary at Lost World of Tambun and 2019 annual dinner at Casuarina Hotel event with 800 attendees by working closely with the team to ensure smooth execution of the program, while also contributing to the preparation of a visually appealing video montage and banner design.

Ipoh, Perak, Malaysia

● Coordinated and streamlined production, warehouse, and sales procedures through effective collaboration with all relevant supervisors and personnel.● Ensured timely planning and reduced outstanding orders by prioritizing and allocating manpower and materials effectively.● Simplified and upgraded production processes and procedures by revamping and implementing ISO 9001:2015 standards and optimizing production schedules and delivery using Apache Open Office 4.0.

● Improved production quality and efficiency while reducing costs, minimizing wastage, and decreasing machine downtime. Analyzed issues and collaborated with supervisors to present findings at monthly report meetings.● Ensured compliance with ISO 9001:2015 standards by auditing production documentation procedures, checklists, and systems. Maintained appropriate storage of records.● Consistently meeting production order deadlines within three months, streamlined production procedures by aligning manpower and production planning with sales orders, resulting in the successful production of 3 to 4 million paper bags.

• Engaged with clients from various sectors, including higher education, government, and private industry.• Built strong relationships and effective communication channels with clients, leading to 4 to 5 repeat sales within a 3-month period.• Responded to guests' needs and inquiries regarding lodging, dining, and activities by coordinating with the outdoor team and catering staff, ensuring adherence to established schedules.