- Seconded from Nevis LTD to FMT Media, which is the operator for FreeMalaysiaToday.com, a news site with more than 50 million pageviews per month.- Successfully managed the biggest migration and upgrade for the site with no downtime during the switch involving 4 vendors and 1 external partner.- Discovered valuable analytical insights that led to a pivot in content focus by creating an automated pipeline for data collection from multiple social and web platforms.- Spearheaded… Show more - Seconded from Nevis LTD to FMT Media, which is the operator for FreeMalaysiaToday.com, a news site with more than 50 million pageviews per month.- Successfully managed the biggest migration and upgrade for the site with no downtime during the switch involving 4 vendors and 1 external partner.- Discovered valuable analytical insights that led to a pivot in content focus by creating an automated pipeline for data collection from multiple social and web platforms.- Spearheaded efforts to improve network connectivity in the office with updated configuration, new hardware and a new method to control.- Increased web traffic by 20% after implementation of updated technical SEO optimisations.- Led a team in delivering sentiment analysis reports covering a spectrum from sensitive national issues to routine brand health assessments for government and private sector clients - Fostered business relationships between the organisation and multiple government ministries for future partnerships and collaborations.- Created the FMT Business Intel Unit that provides global and domestic insights with open source intelligence (OSINT) Show less

- Secured multiple series of consultation work from high-profile clients. - Designed and delivered Open-Source Intelligence training course for a South Asian police force and a Southeast Asian military intelligence department.- Identified, researched, assessed and advised clients with actionable intelligence through sentiment reports on potential and ongoing crisis.- Designed strategic messaging plan for cabinet members and members of Parliament. - Developed and led the delivery… Show more - Secured multiple series of consultation work from high-profile clients. - Designed and delivered Open-Source Intelligence training course for a South Asian police force and a Southeast Asian military intelligence department.- Identified, researched, assessed and advised clients with actionable intelligence through sentiment reports on potential and ongoing crisis.- Designed strategic messaging plan for cabinet members and members of Parliament. - Developed and led the delivery of a web-based GE14 and GE15 election prediction system- Successfully produced 240 video assets with 4 production agencies in 4 months- Strategized morale boosting campaign for the Malaysian Armed Forces. - Successfully developed strategic communication plans for the Malaysian government from 2016 and 2018.- Research consultancy to a selected group of Members of Parliament in 2020. Show less

Perbadanan Pengangkutan Awam Iskandar Malaysia (PAIM) is the strategic planner and facilitator of the public transportation industry in the Johor, Malaysia. Current responsibilities1. Project Manager for the Johor's Journey Planner mobile application 2. Project Manager for the installation of Terminal Operating System for 18 public transportation terminals statewide.3. Project Manager for the Johor's Public Transport Fleet Management System and control centre.4. Head… Show more Perbadanan Pengangkutan Awam Iskandar Malaysia (PAIM) is the strategic planner and facilitator of the public transportation industry in the Johor, Malaysia. Current responsibilities1. Project Manager for the Johor's Journey Planner mobile application 2. Project Manager for the installation of Terminal Operating System for 18 public transportation terminals statewide.3. Project Manager for the Johor's Public Transport Fleet Management System and control centre.4. Head facilitator for the Johor's Standardized Cashless payment system. 5. Assisting the development of Johor Public Transportation Master Plan by managing the public crowdsourcing aspect of the project. Show less

GrabTaxi is revolutionising the Southeast Asian transport industry. Our smartphone-based app transform lives by creating safe and reliable rides, and improving incomes. GrabTaxi is now the largest and fastest growing taxi booking mobile app in the region, having expanded into 20 cities across 6 countries - Malaysia, Singapore, The Philippines, Vietnam, Thailand and Indonesia – since its launch in 2012.Appointed as an intern to handle matters relating to the technical aspect of the… Show more GrabTaxi is revolutionising the Southeast Asian transport industry. Our smartphone-based app transform lives by creating safe and reliable rides, and improving incomes. GrabTaxi is now the largest and fastest growing taxi booking mobile app in the region, having expanded into 20 cities across 6 countries - Malaysia, Singapore, The Philippines, Vietnam, Thailand and Indonesia – since its launch in 2012.Appointed as an intern to handle matters relating to the technical aspect of the drivers-company direct relationship.Key Achievements1. Clarified multiple versions of the app for the product team and the technical support team across south-east Asia.2. Troubleshoots multiple issues about the app as reported by the drivers on daily basis in a very short period of time before escalating the issues to the engineers.3. Conducted interviews to provide feedback on each major versions of the app for reviews and performance tracking. Show less