Personalizing search with AI

Reimagining how people find and buy their next home.

Simplifying the real estate transaction.

I focused on people, strategy, product, and execution; and lead all mobile and innovation projects at Staples.Shaped the future of Staples by building digital solutions that engage people, creating a culture of measurement, identifying hidden opportunities, and driving product vision, strategy and roadmap to deliver better customer experiences.Projects: Managed Staples.com and staplesadvantage.com mobile apps, AR/VR, Smart Ordering Solutions, IoT, Conversational Commerce, Analytics & Reporting, Ai, Chat Bots

Managed Web Analytics & Strategy team to track, measure, and discover customer opportunities on staples.com (B2C), staplesadvantage.com (B2B) and mobile apps, while creating a culture of measurement across the organization. Delivered ad-hoc, deep dives, and executive reports by combining business strategy, customer performance, and industry benchmarks to offer a holistic view to drive new product direction through actionable insights.Supported new and existing Staples mobile products from ideation to production for both B2B and B2C domains while partnering with Desktop Teams, Engineering, Design, Product, Marketing, Merchandising, and various 3rd party stakeholders to align product roadmaps to business goals.Standardized reports and processes for weekly and monthly performance dashboards across e-commerce domains for both web/apps to regularly report progress, impact, and areas to improve.An ambassador of mobile and its role in the customer journey – Defined and created measurement framework to quantify Staples mobile influence in retail stores and online.

Ideated, concepted, and launched a messaging based mobile commerce application which made it easy for shoppers to discover items and get recommendations from local store associates nearby.

An online marketplace that enabled commercial real estate investing.Led all product experience from research, design, prototyping, development to deployment, including GTM marketing efforts

Builds powerful, interactive experiences by combining expertise in strategy, experience design and technology.Led client engagements from discovery, planning, design, development, to assessment

Focused on helping operators maximize and quantify the operational opportunity for improving the customer care experience using the mobile device. Mobileaware’s solution represents the next evolution for operators who embrace and understand the disruptive role that self-directed customer interactions can have on both cost savings and revenue stimulation.

Online monthly food subscription service for healthy snacks.Led all e-commerce development, design, and marketing efforts.

National Grid is one of the world's largest utilities, focused on delivering energy safely, efficiently, reliably and responsibly. Led Lean Six Sigma projects, continuously identified opportunities to improve workflows and save costs, developed performance management solutions for evaluating engineering resources