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Andrea Floridia Email & Phone Number
Head of Technical Service Management - Data Center and Colocation
at
Aruba S.p.A.
1 work email found
@andreafloridia.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Technical Service Management - Data Center and Colocation
Location
Ponte San Pietro, Lombardy, Italy
Company size
Who is Andrea Floridia? Overview
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Quick answer
Andrea Floridia is listed as Head of Technical Service Management - Data Center and Colocation at Aruba S.p.A., a company with 1182 employees, based in Ponte San Pietro, Lombardy, Italy. AeroLeads shows a work email signal at andreafloridia.com and a matched LinkedIn profile for Andrea Floridia.
Andrea Floridia previously worked as Head of Technical Service Management - Data Center & Colocation at Aruba S.P.A. and Head of Service Management at Aruba S.P.A.. Andrea Floridia studied at Liceo Scientifico.
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Email format at Aruba S.p.A.
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*@andreafloridia.com
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Profile bio
About Andrea Floridia
Head of Enterprise Service Management presso Aruba S.p.A.More than 20 years experience within Enterprise companies where i built my career pathstarting as a technician and growing as a manager. Worked abroad within US, UK andGermany, learning from different places and cultures. Temperamentally oriented towardsevolution, change and development of myself and the teams I work with, I'm actuallyleading a team of 25 Service Managers, as well as ensuring the governance of processesrelated to enterprise customers.During my career path i moved from technical roles into management positions. Alwayswilling to embrace the change, this type of growth happened naturally, following mynatural orientation. By nature used to share objectives and feedback instead of providingtop down guidance, recognized both by my team for methods and management forresults. Willing to work in team and contributing to develop new ideas and processes bylistening to team ideas and experiences.
Listed skills include Data Analysis, Kpi Dashboards, Report Writing, Reporting And Analysis, and 30 others.
Current workplace
Andrea Floridia's current company
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Aruba S.P.A.
10 roles
Andrea Floridia work experience
A career timeline built from the work history available for this profile.
Head Of Technical Service Management - Data Center & Colocation
Current
Nov 2024 - Present
Head Of Service Management
Responsible for Service Management area, during these years I built ascalable team with the right mix of hard and soft skills. Accountable forvalidating and setup of custom solutions for big customers as well asintegrate strategic partner to the offering. Orchestrating customer upsellor improvement plans with internal stakeholders.Main goals reached.
Sep 2019 - Nov 2024
Customer Service Manager
Single point of contact for all italian customers for the high growingmarkete of datacenter providers. Responsible for customer satisfactionsand to guarantee the same customer experience to installations acrossmultiple countries. As a trusted advisor for customer, I was engaged todrive measurable upselling processes.- Gather customer necessity and drive it.
Aug 2017 - Sep 2019
Technical Account Manager
Responsible for providing technical support to customers in both presaleand post sales processes. Addressing escalation and customer needs.Measuring and evaluating KPI, discussing them with customer during SALand creating measurable improvement actions based on ITIL standardmodel.- Increased customer satisfaction- End2end vision due to the engagement at.
Jan 2015 - Jun 2017
Program Manager Emea
SPOC for whole EMEA Regions for field optimization program andprocesses. After 9 months in US to gather requirements I partecipate inthe deveolpment of a complex tool to match skills, distance and partsavailability in order to optimize the dispatch of tickets to onfieldtechnicians. Partnered with regional director to discuss metrics, KPI's andimprovents.
Nov 2013 - Mar 2015
Senior Resources Coordinator
Coordination of field resources of EMC Italy and ASP partners, providing operational and contractual SLAs and SLOs. Respect for the ASP costs to remain aligned within the assigned goals. Collaboration with the channel partner of the SMB customer segment. KPI evaluation and corrective action aimed at achieving the assigned organizational goals.
Sep 2011 - Nov 2012
Customer Engineer/ Implementation
Storage engineer, mainly assigned to Telco's. Responsible for mantaininga controlled install base with target operating system release. Coveringboth break & fix and new installs. Growed as system engineer toconfigure SAN, NAS and Distaster Recovery solutions.- Increased customer satisfaction- End2end vision due to the engagement at presale stage- Priority.
Sep 2005 - Aug 2010
It Security Analyst
Monitoring of Intrusion detection and firewall consoles. Analysis and creation of patches to be distributed for the prevention and correction of viruses. Scripting in bash and perl for automating analytical activities. Creating reports and incident reports as a result of suspicious activities. Collaboration with Telecomitalia market customers to harden the.
Sep 2002 - Sep 2005
Operatore Mainframe
Monitoring of SAN / NAS / TAPE infrastructure. Mainframe console driven backup and recovery
Jun 2001 - Jun 2002
Team & coworkers
Colleagues at Aruba S.p.A.
Other employees you can reach at aruba.it. View company contacts for 1182 employees →
LR
Luca Romanelli
Colleague at Aruba S.P.A.Ancona, Marches, Italy, Italy
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FS
Francesco Serra
Colleague at Aruba S.P.A.Dalmine, Lombardy, Italy, Italy
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SR
Sara Ricciardi
Colleague at Aruba S.P.A.Poppi, Tuscany, Italy, Italy
View →
EC
Elena Cicalini
Colleague at Aruba S.P.A.Lucca, Tuscany, Italy, Italy
View →
MB
Matteo Bianchi
Colleague at Aruba S.P.A.Florence, Tuscany, Italy, Italy
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FF
Francesco Fontana
Colleague at Aruba S.P.A.Milan, Lombardy, Italy, Italy
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GM
Giuseppe Martucci
Colleague at Aruba S.P.A.Bari, Apulia, Italy, Italy
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DS
Davide Sutera
Colleague at Aruba S.P.A.Rome, Latium, Italy, Italy
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VR
Vania Roggi
Colleague at Aruba S.P.A.Arezzo, Tuscany, Italy, Italy
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FA
Fabio Ambrosanio
Colleague at Aruba S.P.A.Rome, Latium, Italy, Italy
View →
Luca Romanelli
Colleague at Aruba S.P.A.Ancona, Marches, Italy, Italy
View →
FS
Francesco Serra
Colleague at Aruba S.P.A.Dalmine, Lombardy, Italy, Italy
View →
SR
Sara Ricciardi
Colleague at Aruba S.P.A.Poppi, Tuscany, Italy, Italy
View →
EC
Elena Cicalini
Colleague at Aruba S.P.A.Lucca, Tuscany, Italy, Italy
View →
MB
Matteo Bianchi
Colleague at Aruba S.P.A.Florence, Tuscany, Italy, Italy
View →
FF
Francesco Fontana
Colleague at Aruba S.P.A.Milan, Lombardy, Italy, Italy
View →
GM
Giuseppe Martucci
Colleague at Aruba S.P.A.Bari, Apulia, Italy, Italy
View →
DS
Davide Sutera
Colleague at Aruba S.P.A.Rome, Latium, Italy, Italy
View →
VR
Vania Roggi
Colleague at Aruba S.P.A.Arezzo, Tuscany, Italy, Italy
View →
FA
Fabio Ambrosanio
Colleague at Aruba S.P.A.Rome, Latium, Italy, Italy
View →
1 education record
Andrea Floridia education
-
Liceo Scientifico
FAQ
Frequently asked questions about Andrea Floridia
Quick answers generated from the profile data available on this page.
What company does Andrea Floridia work for?
Andrea Floridia works for Aruba S.p.A..
What is Andrea Floridia's role at Aruba S.p.A.?
Andrea Floridia is listed as Head of Technical Service Management - Data Center and Colocation at Aruba S.p.A..
What is Andrea Floridia's email address?
AeroLeads has found 1 work email signal at @andreafloridia.com for Andrea Floridia at Aruba S.p.A..
Where is Andrea Floridia based?
Andrea Floridia is based in Ponte San Pietro, Lombardy, Italy while working with Aruba S.p.A..
What companies has Andrea Floridia worked for?
Andrea Floridia has worked for Aruba S.P.A., Equinix, Dell, Emc, and Telecomitalia.
Who are Andrea Floridia's colleagues at Aruba S.p.A.?
Andrea Floridia's colleagues at Aruba S.p.A. include Luca Romanelli, Francesco Serra, Sara Ricciardi, Elena Cicalini, and Matteo Bianchi.
How can I contact Andrea Floridia?
You can use AeroLeads to view verified contact signals for Andrea Floridia at Aruba S.p.A., including work email, phone, and LinkedIn data when available.
What schools did Andrea Floridia attend?
Andrea Floridia studied at Liceo Scientifico.
What skills is Andrea Floridia known for?
Andrea Floridia is listed with skills including Data Analysis, Kpi Dashboards, Report Writing, Reporting And Analysis, Proactive Monitoring, San, Virtualizzazione, and Network Attached Storage.
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