Afnan A. Email and Phone Number
At Tata Consultancy Services, my leadership capabilities are demonstrated through managing a dynamic team in the finance accounting department, driving process enhancements for Saudi Aramco Trading. In the past few years, our team has honed communication and interpersonal skills, essential for fostering a collaborative environment and ensuring high-quality training for our associates.Our focus on process improvement has been integral to achieving operational excellence, with a commitment to introducing innovative tools and methodologies that streamline workflows. This dedication to excellence has been a cornerstone of our success, supporting the broader mission of Tata Consultancy Services and enhancing our strategic partnership with Saudi Aramco.
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Business Process LeadTata Consultancy Services Mar 2023 - PresentRiyadh, Saudi ArabiaAs a Business Process Lead in the Finance accounting department managing amazing 19 associates , the role involves leading a team and guiding them through various tasks related to finance and accounting processes. A leaders are responsible for teaching new team members, providing them with guidelines, and introducing them to the tools required for their roles. Regularly attending training sessions and staying updated on process improvements is essential to enhance the team's efficiency.Additionally, we need to demonstrate strong team coordination skills to ensure that tasks are completed accurately and efficiently. My interpersonal skills are crucial in maintaining a positive working environment and fostering collaboration among team members. Achieving 100% customer satisfaction should be a key goal, as it reflects the quality of service provided by the department.Furthermore, focusing on improving communication within the team, managing time effectively, and promoting teamwork will contribute to streamlining processes and achieving departmental goals. Keep honing these skills to lead your team successfully in the dynamic field of finance and accounting. -
Business Process LeadTata Consultancy Services Jan 2021 - Mar 2023Riyadh, Saudi ArabiaAs a Business Process Lead in saudi aramco personal department Taking care of 24 competent employees who have a wealth of experience, my primary responsibility’s include mentoring and guiding team members and expertise by providing training and resources to help them succeed in their roles. Also to be tasked with introducing new tools and technologies to streamline processes and enhance efficiency within the department.Furthermore, will be expected to actively participate in process improvement sessions to identify areas of enhancement within the existing workflows. Effective team coordination and interpersonal skills are crucial in fostering a collaborative work environment where team members can thrive and deliver exceptional results. Our focus on achieving 100% customer satisfaction demonstrates your commitment to providing high-quality service to internal and external stakeholders.Additionally, working on improving communication, time management, and fostering teamwork within the department will be essential in ensuring smooth operations and achieving organizational goals. These skills are vital in maintaining a cohesive and productive team that works together effectively to meet the department's objectives. -
Senior Process AssociateTata Consultancy Services Aug 2019 - Dec 2020HR advisor at Aramco personal department -
Senior AssociateTata Consultancy Services Feb 2018 - Aug 2019Riyadh, Saudi ArabiaHR- Saudi Aramco staffing department -
Call Center RepresentativeAl Ajou Company Jul 2010 - Jun 2013Saudi Arabia• Answering customers’ telephone calls.• Answering e-mails.• Follow up with customers and employees.• Taking complaints from customers and find solutions.• Customer Satisfaction Survey.• Trained new employees.• Capable of prioritizing multiple work assignments.• Possessed excellent communications and interpersonal skills.
Afnan A. Education Details
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Al Quads UniversityEnglish Language
Frequently Asked Questions about Afnan A.
What company does Afnan A. work for?
Afnan A. works for Tata Consultancy Services
What is Afnan A.'s role at the current company?
Afnan A.'s current role is Business Process Lead @ Tata Consultancy Services | FAO- Saudi Aramco trading.
What schools did Afnan A. attend?
Afnan A. attended Al Quads University.
Who are Afnan A.'s colleagues?
Afnan A.'s colleagues are Raghavan L S, Daggupati Chenna Kesava, Ankit Kumar, Sumit Biswas, Ashwini Punde, Ayllen Sofia Cardone Portillo, Dhanush Nagaraj.
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