Afnan Imam Email & Phone Number

Lahore, Punjab, Pakistan

• Managing, developing & enhancing B2B2C insurance digital distribution platform.• Managing system and operation enhancement projects.• Platform enhancement, maintenance and support.• Drafting legal agreements, FSD and SLA.• Orchestrating MOU signing ceremonies.• Coordinating the sales & marketing activities related to Insurance Bazaar pvt ltd (brokerage company – a project of Ozoned Digital). • Demonstrating several insurance software solutions i-e portal/ app to the clients.• Transforming the insurance requirements of the client to the IT team for better understanding.• Guiding the web/ app designer to design and generate workflow wireframes and design different posts/ banners etc to be configured on web/ app.• Work closely with quality assurance team to figure out any errors & ommisions before launching and finalizing the project.• Providing training to the technical staff of the client regarding the usage of the software that has been generated before handing over UAT or during UAT phase.• Writing user manual of the software that has been generated.• Monitor overall project to ensure taskes are being completed within agreed TAT.• Follow-up with the client for continuous improvement/ enhancement in the project.• Conducting in-depth analysis of business processes, identifying inefficiencies and recommending improvements.• Collaborating with cross-functional teams to gather and document detailed business requirements for new projects and initiatives. • Facilitating workshops and meetings with stakeholders to define project objectives, scope, and requirements, ensuring alignment between business and technical teams. • Develop process flow diagrams and business process models to communicate changes to stakeholders• Support project managers in tracking project progress, managing risks, and ensuring timely delivery of milestones.

Lahore, Punjab, Pakistan

• Collecting and reviewing/ verifying data for filling STR/ CTR.• Regularly reviewing company’s compliance policy with the current AML/ CFT regulations & any other amendment in the law.• Ensuring database of all applicable regulations/ laws/ guidelines/ notices/ circulars are updated and implemented throughout the departments of company.• Conducting internal compliance audit quarterly• Training of sales staff & operational staff regarding KYC, customer due diligence/ enhanced due diligence and other document requirement of different business legal structures as per SECP regulation.• Analyzing/ reviewing KYC documents & identifying the gaps.• Identifying the existing & potential risk by risk assessment/ risk profiling of clients, products, services & delivery channels.• Working in coordination with business and risk units during the assessment of business processes, products, and related documents in terms of compliance risks (including Financial Crime risk) and providing advice to take required actions to mitigate identified compliance risks.• Applying principles of AML typologies and red flags to disposition alerts. • Assisting the compliance head in developing, implementing & managing compliance program across the board.• Handling Compliance Department related regulatory and head office reporting

Lahore, Punjab, Pakistan

• Responsible for smooth coordination between underwriting department and sales persons.• Maintaining log for performance evaluation of underwriters with respect to document turn around time.• Generating sales performance report of sales persons on monthly basis.• Hiring employees/ interns in colaboration with HR department.• Responsible for training new entrants.• Product development by searching new market trends and identifying gaps.• Training of sales staff regarding insurance prodcuts & services.• Guiding/ educating insurance products to corporate & walk in clients.