Afnan Rauf Email & Phone Number

Karachi, Pk

Karāchi, Sindh, Pakistan

Responsible for:- I am working for the first digital bank in Pakistan, "Hugo Bank"- Revamping the js Zindagi app-improving the core user journey ( FT, Ibft, Top-ups, Onboarding, Stock, Mutual funds, card)- User research on Tokenisation and Crowdfunding for Graana.- Revamping the Sharjah charity website making it accessible and inclusive- Improved chatbot journey for UBL Pakistan.Responsibilities include- Close cooperation with the project manager and all stakeholders.- Conducting field research, including identifying pain points, closely observing the fieldwork, and providing solutions.- I Exceed customer satisfaction by finding creative solutions to problems.- Identify UX problems and present relevant solutions.- Modified existing software systems to enhance performance and add new features.- Created and improved visual designs to catapult websites forward regarding looks and usability.- Gather raw data, conduct user research, and competitive analysis.- Create user stories and storyboarding.- Create information architectures and user flows along with Lo-Fi & Hi-Fi wireframes.- Achieve cost savings by developing functional solutions to problems.- Human-centered design - Mapping out journeys.- Designing user interface, interactions & marketing collaterals.

Chicago, Illinois, United States

Karāchi, Sindh, Pakistan

- Generated UX concepts such as task analysis, storyboards, and use cases to accelerate user flow.- I worked on a PPC project and provided a quick solution in the form of a mobile app- Designed mobile apps that are accessible and inclusive."

Karāchi, Sindh, Pakistan

Collaborated with design, product, and engineering teams to enhance core applications.I worked on an ERP system, gathering data from departments and adding modules to the system based on their specific needs.