Afonso M. Email & Phone Number
Who is Afonso M.? Overview
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Afonso M. is listed as Business Analyst at Blip.pt, a with 942 employees, based in Porto, Portugal. AeroLeads shows a matched LinkedIn profile for Afonso M..
Afonso M. previously worked as European Customer Support Manager at Cex Webuy.Com and E-commerce & Customer Service Manager - Portugal at Cex Webuy.Com. Afonso M. holds Master'S Degree, Economics And Business Administration from Fep.
Email format at Blip.pt
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About Afonso M.
People are the givers and takers of success and they should be your primary focus if you're trying to build a successful business! If you think you don't need help, well I would like to meet you so we can talk and share experience / points of view.Adaptation is one of the keys for success!
Afonso M.'s current company
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Afonso M. work experience
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European Customer Support Manager
Current- Oversee the achievement and maintenance of agreed customer SLA's and quality standards (domestic and European);- Develop and implement customer service procedures in line with global standards;- Define and communicate customer service standards to domestic and European team;- Work alongside Customer Support Managers/ Global Customer Experience Manager in identifying staff training and coaching needs and operational improvements;- Plan, prioritise and delegate work tasks to… Show more - Oversee the achievement and maintenance of agreed customer SLA's and quality standards (domestic and European);- Develop and implement customer service procedures in line with global standards;- Define and communicate customer service standards to domestic and European team;- Work alongside Customer Support Managers/ Global Customer Experience Manager in identifying staff training and coaching needs and operational improvements;- Plan, prioritise and delegate work tasks to ensure proper functioning of the departments;- Ensure the necessary resources and tools are available for quality customer service delivery (domestically);- Monitor accuracy of reporting and data base information to achieve required standards;- Analyse relevant data to determine customer service needs and requirements;- Identify and implement strategies to improve quality of service and productivity; - Liaise with company management (across all levels) to support and implement those growth/improvement strategies; - Coordinate and manage customer service projects (CRM, Reporting etc) and initiatives alongside the CS Support Managers and Global CS Experience Manager.Additional tasks outside of the core remit- Supporting domestic Marketing initiatives- Supporting and overseeing domestic E-commerce Department Show less
E-Commerce & Customer Service Manager - Portugal
Training Supervisor
Store Supervisor
Sales Assistant
Instructor
CurrentInstructor for Martial ArtsAble to give classes to students from 4 to 100 and instructing them on physical skills for martial arts as improve the personal development of every single student.- Recruitment of new members for our academy- Personalized sales
Colleagues at Blip.pt
Other employees you can reach at blip.pt. View company contacts for 942 employees →
Pedro Samú
Colleague at Blip.PtPortugal
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AR
Ana Ribeiro
Colleague at Blip.PtLisbon, Portugal
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VF
Vera Ferreira
Colleague at Blip.PtMaia, Porto, Portugal
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AS
Ana Santos
Colleague at Blip.PtPortugal
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MM
Mariana Magalhães
Colleague at Blip.PtPorto Metropolitan Area, Portugal
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AP
Ana Patrícia Silva
Colleague at Blip.PtVila Nova De Famalicão, Braga, Portugal
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RC
Renato Coelho
Colleague at Blip.PtVila Nova De Gaia, Porto, Portugal
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MF
Mariana Fong
Colleague at Blip.PtMaia, Porto, Portugal
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RB
Raul Bravo
Colleague at Blip.PtBraga, Portugal
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RP
Ruelo P.
Colleague at Blip.PtBarnet, England, United Kingdom
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Afonso M. education
Frequently asked questions about Afonso M.
Quick answers generated from the profile data available on this page.
What company does Afonso M. work for?
Afonso M. works for Blip.pt.
What is Afonso M.'s role at Blip.pt?
Afonso M. is listed as Business Analyst at Blip.pt.
Where is Afonso M. based?
Afonso M. is based in Porto, Portugal while working with Blip.pt.
What companies has Afonso M. worked for?
Afonso M. has worked for Blip.Pt, Cex Webuy.Com, and Invicta Martial Arts Academy.
Who are Afonso M.'s colleagues at Blip.pt?
Afonso M.'s colleagues at Blip.pt include Pedro Samú, Ana Ribeiro, Vera Ferreira, Ana Santos, and Mariana Magalhães.
How can I contact Afonso M.?
You can use AeroLeads to view verified contact signals for Afonso M. at Blip.pt, including work email, phone, and LinkedIn data when available.
What schools did Afonso M. attend?
Afonso M. holds Master'S Degree, Economics And Business Administration from Fep.
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