Machine Learning Scientist with demonstrated expertise in researching, implementing and scaling complex algorithms and machine learning models across NLP, Reinforcement Learning, Simulation and Optimal Control. Currently helping to build Fin at Intercom, the most advanced AI agent for customer support. Previously, I was modelling, simulating and optimising public transport networks at Prospective for five and a half years, and a Trader at HSBC for one year. I also spent one year doing volunteer work abroad, first at a refugee camp in Greece and then at a slum in Kenya. I hold a MSc Computing from Imperial College London and a MSc Data Science and Machine Learning from University College London.