Afonso Castro Email & Phone Number

Oeiras, Lisbon, Portugal

• Managing supply activities for medical devices and pharmaceutical products export.
• Ensuring the organization complies with GDP and local regulatory requirements.
• Overseeing and managing logistics logistic service providers.
• Managing documentation.

Oeiras, Lisbon, Portugal

• Supporting Janssen COVID-19 Vaccine (JCOVDEN®) Medical Information and Safety services for Europe, Middle East and Africa (EMEA), supporting 130+ countries and 20+ languages.
• Driving a 16 healthcare professionals’ team towards operational excellence, covering the Baltic countries, Poland and Central Europe.
• Managing team and individual performance to achieve SLAs and boost professional development.
• Developing a quality control information system to evaluate SOP, good documentation practices and customer service levels compliance.
• Designing and implementing a data-driven tailored training system for the EMEA branch, with significant impact over the number of defective services.
• Designing and managing an internal knowledge base to improve service efficacy and efficiency.

Oeiras, Lisbon, Portugal

Oeiras, Lisbon, Portugal

Lisbon Area, Portugal

• Consumer healthcare and generic drugs categories management in a healthcare marketing and management consultancy organization, supporting 9 retail pharmacies in their strategic and operational activities.
• Developing point of sales marketing and sales activities to promote consumer healthcare and generic markets’ revenues.
• Prospecting new business and slashing commercial agreements with 27 pharmaceutical suppliers.
• Implementing differentiated category strategies to foster partners’ brands and products, increase revenues and achieve commercial goals with 27 pharmaceutical suppliers.
• Designing of a product category information system with 30k+ SKUs and data analysis to identify key opportunities and improve business decisions and efficacy.
• Planning POS visibility and providing operational consultancy.

Lisbon Area, Portugal

• Marketing and management course targeted for healthcare professionals in its 13th edition.
• Developing and implementing the communication plan with enrollment of 50 students.
• Training students on the category management module.
• Managing social media channels and copywriting.
• Supporting the ongoing administrative and operational course needs.

Cascais, Lisbon, Portugal

• High-volume retail pharmacy based in Cascais (Lisbon) with more than 500 daily visits and a 24-member team.
• Coordinating operations and guiding the team towards commercial goals compliance.
• Managing stocks through daily purchase and direct segment management.
• Managing and supporting trainees during their internships.
• Supporting e-commerce strategic and tactical decisions.
• Implementing and managing Kaizen work frame.

Cascais, Lisbon, Portugal

Cascais

Cascais, Lisbon, Portugal

Overseeing and validating hospitalized patients medication.Preparation of personalized medicines as per medical prescriptions (IV and drug manipulation for other administration routes)Inspection of single-dose medicines process.

Postgraduate, Pharmaceutical Marketing And Business Development

Master'S Degree, Pharmaceutical Sciences, 15/20