Co-founder of a successful fishing charter company, built on integrity and a solid business foundation.-MARKETING-*Create and maintain a professional, stimulating web site that appeals to potential customers.(luckycharters.com)*Build proficiency in AdWords by retaining key word top ratings on the front page of search engines, such as Google, Yahoo, and Bing.*Grow an audience through social media, specifically with Trip Advisor, Facebook, Instagram, and… Show more Co-founder of a successful fishing charter company, built on integrity and a solid business foundation.-MARKETING-*Create and maintain a professional, stimulating web site that appeals to potential customers.(luckycharters.com)*Build proficiency in AdWords by retaining key word top ratings on the front page of search engines, such as Google, Yahoo, and Bing.*Grow an audience through social media, specifically with Trip Advisor, Facebook, Instagram, and LinkedIn.*Communicate with local magazines, newspapers, and other travel advisory companies to promote business.*Design and distribute business and rack cards, signs, magnets, shirts, and more.*Hand out cards to local businesses for display, such as hotels and restaurants.*Create incentives for referrals and reviews.-CUSTOMER SERVICE-*Schedule charters.*Answer phone calls; assisting with questions and concerns.*Manage emails and inquiries.*Promote and respond to business reviews.-OFFICE ADMINISTRATION-*Maintain AR/AP via Intuit QuickBooks.*Prepare annual tax records.*Establish budgets and review financial reports.*Create and update spreadsheets for business progression.*Manage captains' schedules.*Establish and maintain all policies and licenses.*File receipts and documents. Show less

*Oversee the quality of work produced by Transcriptionist.*Review and edit documents prior to final submission. *File transcribed doctor notes, investigations, interviews, and sub-titles for television shows.

*Maintain client's profiles and monthly balances.*Manage employee schedules and book appointments for clients.*Multitask in a fast-paced, high-demand environment.*Resolve any customer issues and complaints (Customer Service).*Established point of contact for inbound calls and clientele.*Order products and manage inventory.*Organize business events.*Manage AR accounts.*Conduct consultations and membership upgrades.