Annabelle Ford-Rippolone Email & Phone Number

Boston, Massachusetts, United States

• Manage the onboarding, invoicing, and renewals for premium season ticket holders, ensuring seamless transactions and maintaining high customer satisfaction.
• Deliver exceptional client service by directly engaging with premium clients in exclusive club spaces, fostering strong relationships and enhancing their game-day experience.
• Collaborate with internal teams to tailor personalized services and benefits, contributing to increased retention and client loyalty within the Boston Red Sox Premium Client Services division.

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• Manage the fan relations inbox, efficiently sorting and responding to fan mail, as well as addressing game day-related questions.
• Utilize Salesforce and Archtics to problem-solve ticket-related issues.
• Assist in executing game day experiences, including the High-Five Kids Tunnel, Courtside Kids, and Season Ticket Member Head Quarters.
• Handle incoming and outgoing mail and routed to appropriate personnel.

Boston, Massachusetts, United States

• Complete daily recovery tasks to keep areas clean and neat for maximum productivity.
• Examine supply and raw material levels to determine shortages and make necessary adjustments.
• Track company inventories, move excess stock, and arrange products to improve sales.
• Assist in opening a new store location, working directly with the Operations Manager to implement a new strategy for the back of the house.

Boston, Massachusetts, United States

Masters of Science in Sports Administration

Boston, Massachusetts, United States

• Promoted and executed an effective sales process, in addition to raising brand awareness for a B corporation in the heart of downtown Boston.
• Helped customers find specific products, answered questions, and offered product advice.
• Arranged new merchandise with signage and appealing displays to encourage customer satisfaction, sales and move overstock items.

• Assisted in running game-day operations, game-day setup, wristband distribution, and donor relations.
• Planned and implemented fundraising and public relations events that enlisted new donors strengthened ties with current donors, and built community relations.
• Supported managers, leaders, and staff in achieving goals while ensuring compliance with guidelines and best practices.

Houston, Texas, United States

• Conducted over 200 phone calls weekly for community outreach; each AAU Junior Olympics event was executed to the best of my ability, explicitly assisting the volunteers.
• Equipped groups of people to work toward achieving commonly articulated goals through. collective action throughout the Junior Olympic games.
• Collaborated with community-based organizations and key stakeholders to address community initiatives.

Bloomfield Hills, Michigan

• Greeted patients at check-in and then transported them to the designated location.
• Analyzed patients and briefed them before the consultation.
• Documented information on patients' health history to help check-in run efficiently.

Birmingham, Michigan

• Directed children ages four through seven throughout the day to ensure safety.
• Assisted in team-building activities to help children get involved.
• Implemented activities and programs for the camp group.

Masters Of Science In Sports Administration, Sport And Fitness Administration/Management, 3.7 Gpa

Undergraduate, Sport Management, 3.5 Gpa

10-12Th

Activities and Societies: During my time at Forman school I was associated in many actives. I participated in being a tour guide for the.

5Th-9Th