• Prepared and designed Wireline and Wireless WAN solutions to our customers leveraging network resources.• Responded to RFPs, RFQs, prepared the optimum technical proposal ensuring our competitiveness.• Developed Vodafone Fixed Access Network to support the latest services and technologies.• Worked on Huawei SDH products (OSN7500, 3500, 500), Huawei MSAN MA5700A, ALU (FD7302 ISAM, 5520 AMS), Zhone (MALC, ZMS), ANDA Networks (acquired by Telco Systems), Hatteras Networks (acquired by Overture Networks and then Adva Optical Networking.• Prepared and delvierd products training and handover material (config& troubleshooting guides, deployment scenarios) to internal operation teams (Access, NOC, Help Desk, Support)• Acted as L2 support for internal operation teams• Dealt efficiently with internal and external customers.• Managed key projects successfully that include: introducing ALU ISAM, EFM Services over ISAM, and Ethernet over PDH for a budget of $10M.• Successfully managed multi tasks and actively participated in virtual teams.

• Introduced new state-of-the-art products that led to 400% revenue growth 2 years.• Developed and maintained a very strong and solid relation with the customers.• Managed two significant events and international exhibits (Africa Telecom & Patton VoIP training)• Delivered Products training to sales and support teams. • Worked closely with the sales team to achieve and exceed the sales target year over year.• Gained customers’ confidence and became a reliable technical consultant for them.

• Introduced new state-of-the-art products that led to 400% revenue growth 2 years.• Developed and maintained a very strong and solid relation with the customers.• Managed two significant events and international exhibits (Africa Telecom & Patton VoIP training)• Delivered Products training to sales and support teams. • Worked closely with the sales team to achieve and exceed the sales target year over year.• Gained customers’ confidence and became a reliable technical consultant for them.